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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $33.17 - $43.27
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Career development opportunities
Job Description
St. Regis Washington D.C. is part of the prestigious St. Regis Hotels & Resorts portfolio, which is renowned worldwide for offering luxury hospitality with timeless glamour and vanguard spirit. As a member of Marriott International, St. Regis embodies an uncompromising dedication to bespoke and anticipatory service delivered flawlessly by a team of gracious hosts who balance classic sophistication with modern sensibility. The Washington D.C. location upholds this rich tradition by providing exquisite experiences at one of the most iconic addresses in the nation’s capital. The property not only offers luxury accommodations but also commits to a work environment where culture,... Show More
Job Requirements
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- 3 years experience in sales and marketing or related professional area
- OR 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- 1 year of experience in sales and marketing or related professional area
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Ability to work collaboratively in a team environment
- Ability to travel locally for sales calls and events
- Authorization to work in the United States
Job Qualifications
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years experience in sales and marketing or related professional area
- OR 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 1 year of experience in sales and marketing or related professional area
- Strong interpersonal and communication skills
- Ability to develop and maintain long-term customer relationships
- Proven track record of meeting or exceeding sales goals
- Knowledge of the hospitality industry and market trends
- Proficiency in using CRM software and Microsoft Office Suite
Job Duties
- Proactively build and strengthen relationships with existing and new customers to enable future bookings
- Develop relationships within community to strengthen and expand customer base for sales opportunities
- Manage and develop relationships with key internal and external stakeholders
- Provide accurate, complete and effective turnover to Event Management
- Research and develop new leads for property business
- Participate in sales calls with members of sales team to acquire new business and/or close on business
- Upsell each business opportunity to maximize revenue potential
- Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
- Identify new business to achieve personal and location revenue goals
- Understand overall market including competitors, economic trends, supply and demand and use this knowledge to sell effectively
- Close the best opportunities for the location based on market conditions and location needs
- Gain understanding of the location’s primary target customer and service expectations
- Serve the customer by understanding their business, issues and concerns to offer better business solutions
- Execute the brand’s Customer Service Standards and property’s Brand Standards
- Set a positive example for guest relations
- Interact with guests to obtain feedback on product quality and service levels
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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