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Sales Floor Associate

Job Overview

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Compensation

Hourly
Range $13.50 - $14.00
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Benefits

associate discount
Employee assistance program
Smoking Cessation Program
Bereavement leave
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
Credit union membership
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a renowned Fortune 100 company and the world’s leading off-price retailer, offering an extensive selection of brand-name and designer merchandise. The company operates a vibrant network of retail stores including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx, alongside four global home offices and distribution centers. TJX is known for its dynamic work environment that promotes diversity, collaboration, and continuous growth, making it an ideal place for career advancement and personal development. With a commitment to fostering an inclusive culture, TJX supports their employees through various training programs and offers opportunities to work in multiple roles within the retail ecosystem. Their retail stores, especially HomeGoods, are committed to providing a highly satisfying customer experience through exceptional service, well-maintained merchandise, and organized store environments.

The role of a sales associate at HomeGoods within TJX Companies is integral in delivering a distinguished customer experience that aligns with the company’s customer experience principles and philosophy. As a sales associate, you will engage with customers, ensuring they feel valued and supported throughout their shopping journey. You will be responsible for maintaining operational standards, loss prevention, and merchandising protocols, contributing to the store's overall aesthetics and orderliness. This role requires adaptability as associates may be cross-trained to support various departments within the store, enriching their retail skills and enhancing their versatility.

Working at HomeGoods means becoming part of a dedicated team that values honesty, integrity, and respect, fostering a positive store culture. The associate is expected to execute cash register operations correctly, promote credit and loyalty programs, prepare merchandise according to company standards, and assist in daily store recovery and maintenance activities. Commitment to safety, labor law adherence, and shrink reduction programs further underline the importance of responsibility and diligence in this role.

This position offers a competitive starting hourly wage ranging from $13.50 to $14.00, with the actual starting pay determined by the candidate’s qualifications, relevant experience, and skills. HomeGoods at TJX boasts a comprehensive benefits package including associate discounts, health and wellness programs, retirement contributions, various insurance options, paid leave, and more, providing support not only for employees but also their families. The inclusive environment at TJX ensures equal employment opportunities without regard to race, color, religion, gender identity, sexual orientation, or other protected characteristics, reflecting the company’s dedication to diversity and fairness.

Joining TJX Companies as a HomeGoods sales associate is an exciting opportunity for those looking to grow their career within a leading retail organization. This role offers exposure to multiple facets of retail operations, customer service excellence, and professional development initiatives. Whether you are starting your career or seeking to advance in the retail field, this position provides the tools, resources, and supportive team environment to thrive and make a meaningful impact within the community and the company. HomeGoods and TJX Companies are committed to creating a workplace where every day presents new opportunities for achievement and growth, and you will be right at the heart of this dynamic journey, delivering memorable experiences to customers every day.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior retail or customer service experience preferred
  • Ability to stand for extended periods
  • Ability to work flexible hours including weekends and holidays
  • Strong interpersonal skills
  • Capability to handle monetary transactions accurately
  • Ability to lift up to 50 pounds with or without accommodation
  • Must comply with all company policies and procedures
  • Must pass background check

Job Qualifications

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases and returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance and cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Job Criteria

Experience

No experience required


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