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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Hotel Ella is a luxury boutique hotel located in Austin, Texas, known for its historic charm and exceptional hospitality. As an iconic landmark with a blend of modern amenities and timeless elegance, Hotel Ella offers a unique experience for guests seeking comfort, style, and personalized service. The hotel caters to a diverse clientele, ranging from business travelers and wedding parties to social event hosts and corporate groups. With a strong commitment to delivering high-quality service and maintaining its prestigious reputation, Hotel Ella stands out as a preferred venue for events in the Austin area.
The Event Service Manager ... Show More
The Event Service Manager ... Show More
Job Requirements
- Ability to stand and walk for extended periods
- Ability to lift carry push or pull up to 25 pounds as needed
- Ability to move throughout indoor and outdoor event spaces and respond to operational needs in real time
Job Qualifications
- Minimum 2 to 3 years of experience in event management banquet operations catering or hotel food and beverage leadership
- Previous luxury hotel boutique hotel wedding venue or upscale restaurant experience preferred
- Strong understanding of banquet service event timelines catering operations and guest service standards
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to manage multiple events and priorities at once
- Ability to remain calm composed and solutions-oriented in a fast-paced environment
- Proficiency in hotel and event systems preferred including Tripleseat PMS platforms and Microsoft Office
- Flexible schedule required including evenings weekends and holidays based on event demand
Job Duties
- Manage the full operational execution of events booked at Hotel Ella including weddings meetings corporate gatherings private dining events and social functions
- Review banquet event orders rooming details setup requirements timelines menus and special requests for accuracy and completeness
- Lead internal event turnover meetings and communicate final details clearly to Food and Beverage Culinary Front Office Housekeeping and other operational departments
- Serve as the primary on-site contact for clients vendors and event hosts during program execution
- Conduct pre-event walkthroughs and confirm all event spaces are set according to contract banquet event order and service standards
- Monitor event flow timing staffing setup quality and guest experience throughout each function
- Respond quickly and professionally to last-minute changes guest requests and operational challenges
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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