You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $1.00 - $500,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Discounts on hotel stays
Discounts on dining
Discounts on retail
Mental health and wellness resources
Job Description
Pursuit is an innovative hospitality and attractions company that offers much more than just destinations; it creates immersive opportunities for guests to engage deeply with iconic locations. Specializing in world-class attractions and distinctive lodges, Pursuit’s portfolio spans breathtaking sites across Alaska, Montana, the Canadian Rockies, Reykjavik, and Costa Rica. This dynamic company provides thoughtfully crafted experiences through food and beverage outlets, retail shops, sightseeing tours, transportation services, and more—all designed to highlight the unique beauty and culture of each location. As a publicly traded entity listed on the New York Stock Exchange under the symbol PRSU, and a member of... Show More
Job Requirements
- Bachelor’s degree in tourism/business or equivalent work experience
- Experience in tourism related business or consumer products
- Ability to work independently or in a team
- Self-motivated and detail oriented
- Strong interpersonal skills
- Excellent oral and written communication skills
- Ability to manage multiple projects on time
- Strong administration and organizational skills
- Proficient with Microsoft Office Suite
- Familiarity with Property Management and Customer Relations Management systems
- Willingness to work overtime
- Independent and proactive worker
- Highly detail-oriented
- Resourceful, resilient, and adaptable
Job Qualifications
- Bachelor’s degree in tourism/business or equivalent in work experience preferred
- Possess tourism related business experience but consumer products experience is acceptable
- Ability to work independently or in group setting
- Self-motivated, detail oriented professional
- Strong interpersonal skills
- Strong oral and written communication skills
- Ability to manage multiple projects and tasks through to completion on a timely basis
- Strong administration and organization skills with a team approach on all projects
- Computer literate, comfortable with Microsoft Office Suite
- Familiarity with Property Management System and Customer Relations Management system an asset
- Able to work some overtime and enjoy working in a busy, fast-paced environment
- Independent worker who takes initiative
- Highly detail-oriented with strong administration and organizational skills
- Resourceful, resilient, and adaptable with ability to complete multiple projects on time
Job Duties
- Respond quickly and efficiently to all in-coming sales inquiries, customer requests and follow up
- Manage shared inboxes, answering and disseminating emails and communications
- Field calls using telephones and computerized guest registration system to book rooms, tours/transportation, activities and other travel itinerary needs for PNW properties
- Continuously work to enhance the client experience by identifying opportunities for improvement in service, satisfaction levels and product offerings
- Sell our properties and products to clients that do not fall under a Sales Manager
- upselling when available
- Coordinate and facilitate all sales contracts (travel trade, regional, weddings and affiliates)
- Work closely with RevMax team to coordinate trade block, client requests and client sales reports
- Responsible for administrative duties and sales support, reporting or other documentation for the sales team as requested
- Provide administrative support across assigned Pursuit geographies (as needed) through effective communication with Sales Managers and internal teams
- Coordinate with marketing teams, both local and B2B, to create and order collateral and SWAG
- Lead holiday gift acquisition and shipping as well as annual client appreciation gifts and events
- Liaise with internal Pursuit departments (Reservations, Operations, Accounting etc.) as required to solve client challenges and issues
- Meet and greet travel trade and regional groups as required – traveling to our locations may be required
- Organize and assist with fulfilling all familiarization tours, receptions, site inspections, and other events for travel trade and regional
- in-person participation may be required
- Assist with onsite support, event management, operations & day of event execution as needed
- Maintain the Pursuit CRM system (Delphi.fdc and Salesforce) for the PNW Sales Team
- Responsible for reconciling and balancing systems by entering actuals on a monthly, quarterly, and annual basis to ensure revenue alignment across all platforms for regional and travel trade segments
- Assist and support other coordinators with the goal of creating a cohesive team environment
- Support the sales operations team with any projects and or tasks that require additional support
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: