Sales Coordinator Hilton Garden Inn San Marcos

Hilton Garden Inn is a globally recognized hospitality brand known for its commitment to providing exceptional guest experiences and quality service in its midscale hotels. As part of Hilton Worldwide, Hilton Garden Inn operates numerous properties across the world, delivering consistent standards of hospitality, comfort, and professionalism to both leisure and business travelers. The brand is distinguished by its contemporary design, inviting atmosphere, and a wide range of amenities tailored to meet the needs of its diverse clientele. Hilton Garden Inn's ethos revolves around warmth, attentiveness, and a dedication to ensuring guest satisfaction at every touchpoint, setting it apart within the competitive hotel industry.

The role of Hotel Sales Coordinator at Hilton Garden Inn is integral to the success of the Sales Department and the seamless delivery of group business and events. This position is ideally suited for highly organized, detail-oriented professionals who thrive in fast-paced hospitality environments. The Hotel Sales Coordinator balances operational and guest-facing duties, supporting sales initiatives while also taking on essential front desk responsibilities. This role requires a flexible schedule, including a minimum commitment of two Front Desk shifts per week—typically during mid-shift hours—and weekend availability. This combination ensures that the incumbent remains closely connected with the operational side of hotel management, enhancing their ability to coordinate events and manage guests effectively.

The Hotel Sales Coordinator is responsible for providing comprehensive administrative and operational support to the Sales team. This includes managing group bookings from contract initiation through to departure, serving as the on-site contact and supervisor for meetings and banquet functions, and coordinating communication across hotel departments such as Front Desk, Housekeeping, and Food & Beverage. The coordinator plays a pivotal role in executing Banquet Event Orders with precision to guarantee event success and client satisfaction.

Additionally, this role supports basic revenue management functions by monitoring group performance through pick-up and pacing reports, assisting with inventory control, and managing lead and RFP (Request for Proposal) processes to ensure timely responses. Strong proficiency in Microsoft Office applications such as Excel, Word, and Outlook, as well as familiarity with Delphi or similar sales/catering systems, is essential for efficient management and reporting tasks.

The Hotel Sales Coordinator also acts as a liaison between the Sales team and various hotel departments, fostering collaboration to execute group events flawlessly. Duties include coordinating VIP arrivals, accommodating special requests, and maintaining compliance with brand standards and internal procedures. They are instrumental in supporting site tours, client communications, and relationship-building efforts. Organized digital and physical filing systems managed by the coordinator ensure that all group and event documentation is meticulously maintained.

In summary, the Hilton Garden Inn offers an exciting opportunity for a motivated individual to join a reputable hotel brand in a dynamic Sales Coordinator role. This position combines sales coordination, event management, front desk operations, and cross-department collaboration, making it an excellent choice for hospitality professionals seeking to grow their career with a globally recognized company committed to excellence and guest satisfaction.