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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
basic life insurance
long-term disability
short-term disability
Paid sick leave
paid vacation leave
Holiday pay
Employee assistance program
educational assistance
Job Description
Lee County Visitor & Convention Bureau (VCB) is a pivotal organization dedicated to promoting Southwest Florida, particularly Lee County, as a premier destination for leisure travelers, meetings, and group events. Located in Fort Myers, FL, this full-time, regular position offers an annual salary ranging from $55,000 to $65,000. The VCB collaborates extensively with hotels, restaurants, attractions, and event organizers to attract visitors to the community and bolster the local economy. By leveraging marketing campaigns, special events, and robust partnerships, the bureau plays a critical role in making Lee County an appealing and vibrant place to live, work, and visit. Lee... Show More
Job Requirements
- any combination of education and experience equivalent to an associate degree or two years of college in business, marketing, hospitality, or a closely related field such as tourism or travel industry studies, communications or public relations, event management or recreation management, hotel and resort management, business administration or customer experience
- two years of experience in hospitality, marketing, sales, or a similar field including tourism or travel industry roles, event planning or conference services, customer service or guest relations, administrative support in business, marketing, or hospitality, work in hotels, resorts, attractions, or visitor-focused organizations
- valid driver's license with an acceptable driving record
Job Qualifications
- associate degree or two years of college in business, marketing, hospitality, or a closely related field such as tourism or travel industry studies, communications or public relations, event management or recreation management, hotel and resort management, business administration or customer experience
- two years of experience in hospitality, marketing, sales, or a similar field including tourism or travel industry roles, event planning or conference services, customer service or guest relations, administrative support in business, marketing, or hospitality, work in hotels, resorts, attractions, or visitor-focused organizations
- valid driver's license with an acceptable driving record
- bachelor's degree in hospitality, marketing, business, or a related field preferred
- experience in hotels, resorts, attractions, tourism, or Destination Marketing Organizations (DMOs) preferred
- marketing experience highly desirable
- strong communication and customer service skills
- excellent organization, multitasking, and attention to detail
- proficiency with Microsoft Office, Canva, and CRM systems (Simpleview preferred)
- ability to think critically, solve problems, and take initiative
- flexibility and adaptability in a fast-paced environment
- ability to build strong relationships with partners and clients
- professionalism, integrity, and a positive attitude
- fluency in Spanish, German, or another foreign language is a plus
Job Duties
- provide daily administrative support to the sales team
- route sales leads and calls to the appropriate managers
- assist with trade show preparation, travel calendars, follow-up, and entering notes into our crm
- conduct phone outreach to help schedule appointments for sales missions
- support new business development and lead generation
- assist with client site inspections, familiarization tours, and special event coordination
- attend local meetings and events to share the value of tourism in lee county
- build and maintain relationships with hotels, attractions, vendors, and community partners
- work with international vendors and travel trade partners
- create presentations and sales materials using canva and powerpoint
- write and send quarterly e-newsletters for meeting planners and other markets
- produce simple video assets for the meetings and groups youtube playlist and social media
- review and edit group marketing copy for meetings, travel trade, and weddings
- manage and update crm and website content using simpleview, cvent, and drupal
- maintain partner information on the simpleview extranet
- create personalized conference landing pages for booked groups
- update meeting-related content on leevcb.com and meetinfortmyers.com
- use post-meeting surveys to collect feedback and testimonials
- compile data and reports as needed
- assist with planning and executing sales-related events, tours, and client activities
- support vcb events and special meetings such as annual meeting, e awards, and island hopper songwriter fest
- help secure event venues and coordinate logistics
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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