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Sales Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
performance bonuses

Job Description

The hiring establishment is a reputable hotel known for delivering exceptional guest experiences and maintaining high standards of service within the hospitality industry. As a full-service hotel, it offers a variety of accommodations, event spaces, and amenities designed to cater to both leisure and business travelers. The hotel prides itself on its customer-centric approach, creating a welcoming environment where guests feel valued and well taken care of during their stay. Dedicated to excellence, the hotel continually seeks to enhance its operations and guest satisfaction levels, making it a top choice for travelers and event planners alike.

The Sales Coordi... Show More

Job Requirements

  • Diploma or degree in Hospitality Management Business Administration or a related field
  • Minimum 1-2 years of experience in hotel sales reservations or front office preferred
  • Excellent communication skills
  • Strong organizational skills
  • Proficiency in Microsoft Office and hotel CRM systems
  • Detail-oriented
  • Ability to multitask and manage time effectively

Job Qualifications

  • Diploma or degree in Hospitality Management Business Administration or a related field
  • Minimum 1-2 years of experience in hotel sales reservations or front office preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in Microsoft Office Word Excel PowerPoint and hotel CRM systems such as Opera Delphi Salesforce
  • Detail-oriented with strong time management skills
  • Team player with a proactive customer-focused attitude

Job Duties

  • Assist the Sales Manager in daily sales activities including preparing proposals contracts and correspondence
  • Maintain and update client databases sales records and reports using the hotel’s CRM or property management system
  • Prepare weekly and monthly sales reports tracking revenue leads and conversion rates
  • Handle incoming calls emails and inquiries in a timely and professional manner
  • Schedule and coordinate appointments site inspections and client meetings
  • Liaise with the banquet catering and front office teams to ensure event and group details are accurately communicated and executed
  • Prepare group resumes event orders and ensure all details are up to date

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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