Sales Coordinator

The hiring company is a leading hotel known for its exceptional services and commitment to delivering an outstanding guest experience. As a part of the hospitality industry, this hotel prides itself on maintaining high standards of customer service, and a collaborative work environment that supports employee growth and development. The hotel operates a dedicated sales department that plays a crucial role in driving revenue by securing bookings, managing client relationships, and promoting the hotel’s amenities to various market segments.

The Sales Coordinator role at this hotel supports the sales team by handling vital administrative tasks and coordinating client communication to ensure smooth operations within the department. This position is essential in helping the sales team achieve their revenue goals while fostering strong relationships with clients and other internal hotel departments. The person in this role serves as a bridge between sales managers, clients, and various hotel divisions such as Front Office and Food & Beverage, ensuring seamless collaboration and superior guest satisfaction.

The Sales Coordinator’s responsibilities are diverse, involving preparing proposals, contracts, and sales agreements that are critical for closing deals. They maintain and update client databases, sales reports, and tracking systems which ensure accurate record-keeping and efficient sales processes. The role also assists with preparing presentations, sales collateral, and other marketing materials, helping the sales team make impactful impressions on prospective clients. Additionally, the Sales Coordinator supports the coordination of site visits, property tours, and client meetings, which are essential for showcasing the hotel’s features and securing new business.

Another important aspect of the role is managing group bookings, event details, and rooming lists. The Sales Coordinator monitors room blocks and banquet space to ensure compliance with contracts and accuracy in bookings, and verifies group pick-up for events to facilitate rebates and commissions. They also coordinate client gifts as part of Sales & guest recognition programs, collaborate with the Front Office on VIP packages, and assist in planning and executing sales events, tradeshows, and client appreciation activities.

The role demands excellent communication and interpersonal skills, as the coordinator is often the first point of contact for inquiries and follow-ups. Proficiency in the Microsoft Office suite and related software is required to efficiently handle administrative duties and maintain detailed sales tracking systems. Physical requirements include the ability to use a computer for extended periods and occasionally lift and move items weighing up to 35 lbs. Flexibility with work hours is also necessary, as the role will occasionally involve extended hours depending on job demands and event schedules.

Overall, this position is ideal for individuals who thrive in dynamic, team-oriented environments and enjoy multitasking across various facets of sales support within the hospitality industry. The Sales Coordinator will play an instrumental role in the hotel’s sales success, ensuring that all aspects of client management and sales administration are handled with professionalism and precision.