Sales Coordinator

Marriott International is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional experiences across its diverse portfolio of hotels and brands. With a strong presence in over 130 countries, Marriott International consistently sets high standards for excellence in service and guest satisfaction. The company values diversity, inclusivity, and innovation, fostering a workplace culture where associates can thrive and achieve their full potential. Marriott International offers a comprehensive range of career opportunities, competitive compensation, and an extensive benefits package designed to support the well-being and growth of its employees. This particular position is based at The Ritz-Carlton, Denver, Colorado, a luxury hotel brand within the Marriott portfolio recognized worldwide for impeccable service and outstanding guest experiences. The Ritz-Carlton is distinguished by its "Gold Standards," which are the foundation of the brand’s reputation for luxury and personalized attention to guest needs. The opportunity is a full-time, non-management role within the sales and marketing category, offering an hourly wage of $24.41. The position is not remote and requires presence at the hotel location on Curtis Street in Denver.

This role primarily involves providing administrative and operational support to the sales and marketing teams, ensuring smooth execution of various sales processes and contributing to the overall promotion of the brand image. Responsibilities include managing general office tasks such as filing, emailing, transcribing information, faxing, and photocopying, as well as preparing important sales documents like proposals, contracts, and banquet event orders. The role supports relationship-building efforts by serving as a key contact point for clients, responding to their inquiries professionally via telephone and email, and facilitating communications that enhance guest loyalty to the Marriott brand.

Attention to detail and proficiency in sales-related software are essential, as this role involves entering, verifying, and reconciling information related to commissions, initiatives, and third-party engagements. Employees also engage with guests by providing information about hotel facilities and services, including activity schedules, rates, room types, promotions, entertainment, dining options, and special events. Maintaining company policy adherence, professional appearance, and confidentiality are critical elements in upholding the high standards of The Ritz-Carlton and Marriott International.

Beyond routine duties, this position emphasizes delivering exceptional customer service consistent with The Ritz-Carlton's Gold Standards. The incumbent is expected to anticipate guest needs, communicate clearly and professionally, and foster positive working relationships within the team to achieve shared business objectives. Marriott International promotes equality and diversity in the workplace, encouraging candidates from varied backgrounds to apply and contribute to the organization’s vibrant culture. Joining this team means becoming part of a dynamic environment where associates are empowered to be creative, kind, and compassionate as they build memorable guest experiences and advance their careers in a globally respected hospitality company.