Sales Coordinator

Concord is a respected hotel management company that operates a portfolio of well-regarded hotels known for delivering exceptional guest experiences. With a strong emphasis on quality, integrity, and community, Concord has built its reputation on providing superior hospitality services while cultivating a positive and supportive work environment for its associates. The company's commitment to profitability and fun creates a balanced culture that encourages both professional excellence and personal satisfaction among its team members. Offering a diverse range of properties, Concord focuses on delivering individualized attention to every guest and corporate client, ensuring a memorable and seamless stay.

The Sales Coordinator position at Concord plays a crucial role in bridging the communication gap between front desk operations and the sales team. This role serves as an essential point of contact for incoming group and meeting reservation calls, supporting the sales team with administrative duties such as managing room blocks, contracts, billing details, and event orders. The Sales Coordinator ensures seamless communication among departments so that both guests and corporate clients receive what was promised. This position offers a unique opportunity for growth within the company, as many Sales Coordinators advance to Sales Managers and even Directors of Sales, reflecting Concord's strong commitment to promoting from within.

This role demands exceptional organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. The candidate will also become familiar with hotel-specific sales systems like Delphi, CI/TY, and PMS, and gain knowledge about the hotel’s food and beverage offerings, event spaces, and audio-visual services. The Sales Coordinator supports the sales team from pre-event planning to post-event follow-up, helping ensure smooth execution of group and event bookings. At Concord, teamwork and collaboration are highly valued, and employees are encouraged to pursue continuous career development through training and advancement opportunities.

Emphasizing a team-oriented mindset and professional communication, the ideal candidate will have prior hospitality or sales support experience, excellent interpersonal abilities, and a proactive attitude. Concord offers its full-time associates competitive wages, comprehensive medical, dental, and vision insurance, life insurance, short and long-term disability options, a 401(k) program with company match, tuition assistance, discounted room rates across Concord-managed hotels, and ongoing training and career advancement opportunities. The wage scale for this role ranges from $20 to $22 per hour, reflecting the company's commitment to fair compensation.

Overall, joining Concord as a Sales Coordinator offers an exciting career pathway within the hospitality industry, combining hands-on experience, professional growth, and a values-driven culture that centers on quality, integrity, and community.