Sales Coordinator

Job Overview

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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts

Job Description

The Sales Coordinator position is available at a dynamic hospitality company specializing in providing top-tier catering and event services. This company is known for its commitment to delivering exceptional experiences for corporate and private clients through seamless event planning and sales support. As a well-established firm in the hospitality sector, it prides itself on professionalism, efficiency, and client satisfaction, offering a collaborative and fast-paced work environment. The Sales Coordinator role is a critical component of the sales team, ensuring that all backend coordination and execution of sales and catering functions are handled meticulously. This role supports the sales team by qualifying inquiries, booking business opportunities when appropriate, and assisting with critical administrative and operational tasks that keep the sales process running smoothly.

In this role, the Sales Coordinator acts as the frontline contact for clients and guests, providing professional hospitality and timely responses to inquiries, often managing multiple communication channels including telephone and email. The coordinator will be responsible for various coordination tasks, from maintaining sales documentation to preparing sales kits and managing office supplies. This role requires a keen eye for detail, excellent organizational skills, and a customer-focused approach to ensure high standards of service. The Sales Coordinator also plays an essential role in supporting the sales team with prospecting activities and managing critical sales documents such as contracts, banquet event orders, and proposals. This position is well-suited for an individual with strong administrative skills, the ability to multitask, and a proactive attitude toward solving problems and meeting deadlines. The job demands competence in Microsoft Office tools and the ability to work independently while maintaining high attention to detail and accuracy. Overall, it presents an excellent opportunity for someone looking to build a career in sales support within the hospitality industry, offering exposure to various facets of sales and client coordination in a reputable company.

Job Requirements

  • high school diploma or equivalent
  • prior experience in sales support or hospitality preferred
  • ability to work independently and manage multiple tasks
  • excellent communication skills, both verbal and written
  • proficiency in MS Office applications
  • strong organizational skills
  • attention to detail

Job Qualifications

  • ability to work independently, prioritize work, and ask for clarification when needed
  • strong work ethic
  • excellent oral and written communication skills
  • proficiency with MS Word, Excel, and PowerPoint
  • excellent organizational and time management skills
  • accuracy and attention to detail
  • ability to proof own work

Job Duties

  • perform job according to standard operating procedures
  • provide professional hospitality to all guests and clients at all times
  • answer telephone inquiries, transfer calls accurately to appropriate sales/catering associate, and take detailed messages
  • assist in sales effort by qualifying and booking business from pop-up inquiries
  • assist in telephone prospecting and outside sales blitzes by contacting clients from sales team’s established list
  • assist sales team with retrieving rooming lists, deposits, and banquet guarantees
  • create banquet room door signs for groups and maintain lobby reader board with group functions
  • order office supplies for sales office as directed by director of sales
  • prepare sales kits for sales team
  • complete sales proposals, contracts, banquet event orders, and banquet checks
  • make copies of room contacts, group resumes, rooming lists, BEOs, daily reports, and client evaluation forms, and distribute to appropriate departments
  • maintain office filing system
  • assist sales and catering associates as needed
  • perform additional duties as required

Job Criteria

Experience

Entry Level (1-2 years)


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