Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $23.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
team events
Job Description
Austin-based Elevate Entertainment Group is a dynamic and innovative company dedicated to creating boundary-pushing entertainment destinations that foster connection among people through the power of shared experiences. With a portfolio that includes EVO Cinemas, EVO Entertainment, and Elevate Rewards, Elevate Entertainment Group offers a diverse range of activities such as movies, bowling, games, and private event hosting. Guests can enjoy exceptional food and beverages prepared from scratch kitchens and bars while immersing themselves in comprehensive entertainment options suitable for everyday enjoyment. The company prides itself on delivering an outstanding hospitality experience that combines fun, social interaction, and high-quality service in welcoming environments. Elevate Entertainment Group stands out for its commitment to crafting memorable moments that bring people together, backed by a forward-thinking approach to entertainment and customer satisfaction.
The Sales Coordinator role at Elevate Entertainment Group is vital in driving the company’s event booking and revenue growth. This position serves as the primary liaison between prospective guests and the company, handling incoming sales inquiries and efficiently converting leads into confirmed bookings for events such as group outings, birthday parties, corporate gatherings, school functions, and attraction packages. The Sales Coordinator is responsible for delivering outstanding guest service by providing accurate information, timely follow-up, and responsive communication via phone and email. The ideal candidate is energetic, highly organized, and sales-driven, with a passion for creating exceptional guest experiences that support long-term client relationships and company success.
This role requires close collaboration with the Operations Team to ensure all events are flawlessly executed, including managing communications about updates or special requirements to meet guest expectations. The Sales Coordinator is tasked with preparing detailed client proposals in accordance with company policies and maintaining comprehensive records of all sales activities using the TripleSeat platform. Additionally, the position encompasses designing and implementing programs to expand the existing customer base, exploring social media channels to boost sales, and developing strategic partnerships to generate new business opportunities. Attendance at events with gross sales exceeding $1,000 is also a key responsibility, ensuring direct engagement and exemplary service that reinforces the brand’s reputation.
Candidates interested in this role should be prepared to manage multiple priorities simultaneously, leveraging strong communication skills to support sales, marketing, and relationship-building initiatives effectively. The General Manager retains the right to modify or add duties as needed, reflecting the evolving nature of the business and its commitment to continuous improvement and customer satisfaction. Ultimately, the Sales Coordinator role offers a rewarding opportunity for a proactive and personable professional to contribute meaningfully to an innovative entertainment company dedicated to curated experiences and exceptional service.
The Sales Coordinator role at Elevate Entertainment Group is vital in driving the company’s event booking and revenue growth. This position serves as the primary liaison between prospective guests and the company, handling incoming sales inquiries and efficiently converting leads into confirmed bookings for events such as group outings, birthday parties, corporate gatherings, school functions, and attraction packages. The Sales Coordinator is responsible for delivering outstanding guest service by providing accurate information, timely follow-up, and responsive communication via phone and email. The ideal candidate is energetic, highly organized, and sales-driven, with a passion for creating exceptional guest experiences that support long-term client relationships and company success.
This role requires close collaboration with the Operations Team to ensure all events are flawlessly executed, including managing communications about updates or special requirements to meet guest expectations. The Sales Coordinator is tasked with preparing detailed client proposals in accordance with company policies and maintaining comprehensive records of all sales activities using the TripleSeat platform. Additionally, the position encompasses designing and implementing programs to expand the existing customer base, exploring social media channels to boost sales, and developing strategic partnerships to generate new business opportunities. Attendance at events with gross sales exceeding $1,000 is also a key responsibility, ensuring direct engagement and exemplary service that reinforces the brand’s reputation.
Candidates interested in this role should be prepared to manage multiple priorities simultaneously, leveraging strong communication skills to support sales, marketing, and relationship-building initiatives effectively. The General Manager retains the right to modify or add duties as needed, reflecting the evolving nature of the business and its commitment to continuous improvement and customer satisfaction. Ultimately, the Sales Coordinator role offers a rewarding opportunity for a proactive and personable professional to contribute meaningfully to an innovative entertainment company dedicated to curated experiences and exceptional service.
Job Requirements
- high school diploma or equivalent
- previous experience in sales or customer service is preferred
- ability to manage multiple priorities and communicate effectively
- proficiency in using sales platforms such as TripleSeat
- strong interpersonal skills
- must be energetic and motivated to meet sales goals
- availability to attend events as required
- general manager reserves the right to adjust responsibilities
Job Qualifications
- high school diploma or equivalent
- experience in sales or customer service
- strong organizational skills
- excellent communication and interpersonal abilities
- proficiency with sales or customer relationship management software
- ability to multitask and handle multiple priorities
- energetic and sales-driven attitude
- passion for delivering exceptional guest experiences
Job Duties
- respond to phone and email inquiries in a timely manner
- work with operations team to ensure flawless execution for all events including communication of changes or updates and specific needs
- provide client proposals in accordance with established policies and procedures
- maintain records of activity including appointments, calls made, and business leads through the TripleSeat platform
- prepare proposals, mailings, email blasts, correspondence, memos, and letters
- attend and follow up with point of contact at events with gross sales exceeding $1000
- develop relationships and partnerships to increase new business
- design and implement programs to expand the customer base
- explore social media opportunities to increase sales
- assist with sales, marketing, and relationship building through strong multitasking and communication skills
- general manager reserves the right to add or modify duties and responsibilities as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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