Sales Coordinator

The St. Regis Washington D.C., located at 923 16th & K St NW, Washington, District of Columbia, is a distinguished luxury hotel that is part of the prestigious St. Regis Hotels & Resorts portfolio. Known for combining timeless glamour with a spirit of innovation, the St. Regis brand exemplifies premium hospitality with over 50 luxury hotels and resorts worldwide. This brand is deeply committed to delivering exquisite guest experiences through impeccable service, classic sophistication, modern sensibility, and exclusive butler services. Founded with the debut of the original St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the hotel chain has since evolved while maintaining a strong tradition of unconditional guest service. Joining St. Regis means becoming part of Marriott International’s diverse and global family of brands, where employees have the opportunity to thrive in an environment that celebrates diversity, inclusion, and professional growth. Marriott International emphasizes equal opportunity and fosters a workplace welcoming to all, upholding non-discrimination policies and valuing the unique backgrounds, talents, and experiences of its employees. At St. Regis, you will be empowered to perform your best work, fulfill your professional purpose, engage with an amazing global team, and become your best self.

The role offered at St. Regis Washington D.C. is that of a Sales and Marketing Support Specialist. This is a full-time, non-management position located on-site at the hotel with a competitive hourly pay range of $24.90 to $33.20. This role holds a critical position within the Sales & Marketing department, focusing on providing general office support to facilitate the successful operation of sales activities. Key responsibilities include clerical duties such as filing, sending emails, transcribing information, faxing, and photocopying. The position involves preparing sales-related documents throughout the sales cycle, including proposals, contracts, and banquet event orders. Another essential function is promoting brand awareness internally and externally to uphold the St. Regis image. The specialist gathers materials and assembles information packages like brochures and promotional items to support sales efforts effectively.

In addition, the role requires utilizing sales techniques that maximize revenue while maintaining guest loyalty specific to Marriott's standards. Entering, withdrawing, reconciling, and verifying sales-related information such as commissions, initiatives, or third-party data using specialized software is a vital function. The Sales and Marketing Support Specialist also serves as the point of contact for customers, responding professionally to inquiries about hotel facilities, services, schedules, rates, packages, promotions, and events. Candidates must ensure strict adherence to company policies, maintain professional appearance and confidentiality, and protect company assets. Providing courteous guest recognition and anticipating service needs exemplifies the brand’s hospitality standards. The role demands effective communication skills with colleagues and guests, professional handling of telephone interactions, and careful preparation and review of written documents. Collaborative teamwork with coworkers to achieve shared objectives, compliance with quality assurance standards, and the ability to handle reasonable physical tasks such as moving or lifting items up to 10 pounds are additional aspects of the position. The ideal candidate for this position will have a high school diploma or equivalent, one year of related experience, and a strong commitment to service excellence. No supervisory experience or certifications are required, making this role suitable for entry-level candidates aiming to build a career in luxury hospitality sales and marketing support.