Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
quarterly bonuses
Retirement Plan
Travel reimbursement
Professional Development
Job Description
Guest Worldwide is a renowned global collective of dynamic, industry-leading companies with over 40 years of exceptional experience meeting the unique needs of diverse markets worldwide. The company offers a broad range of hospitality and distribution solutions through its subsidiaries such as Guest Supply®, which provides comprehensive hospitality products, Gilchrist & Soames, known for manufacturing award-winning personal care amenities, and Manchester Mills, which creates smart textile solutions. With a presence in more than 100 countries and a service reach exceeding 25,000 hotels, Guest Worldwide is a wholly owned subsidiary of Sysco, a global leader in the food and beverage distribution industry. Sysco employs thousands around the world and ranks as the 13th largest sales organization globally. Potential candidates can learn more about the company at www.guestworldwide.com.
The Sales Consultant role at Guest Worldwide is designed for an energetic and driven outside sales professional who will promote the company’s vast array of products and services, primarily focusing on amenities, textiles, room accessories, paper, janitorial supplies, cleaning products, FF&E, and MRO products. This position plays a critical role in building and nurturing strong, trusted relationships with both new and existing customers, ranging from independent hotels to large management groups, within an assigned geographical territory. The Sales Consultant is expected to utilize consultative selling techniques, leveraging deep product knowledge and company tools like Phocas, GForce, and Salesforce.com to identify new opportunities and grow market share.
The incumbent will act not only as a sales representative but as a strategic partner to their customers, helping them succeed while aligning with the Company’s internal sales and profitability targets. This position offers a base salary complemented by the potential to earn quarterly bonuses based on Key Performance Indicator (KPI) achievements, rewarding outstanding sales success and customer relationship management. In addition to external sales responsibilities, the role requires collaboration with various internal departments such as Accounts Receivable, Merchandising, and Customer Service to ensure the seamless setup of new accounts, timely payment of invoices, and overall exceptional customer satisfaction.
Sales Consultants are expected to be proactive in managing existing accounts, resolving any service issues promptly, and maintaining continuous communication regarding product updates, pricing changes, and company news. This position demands excellent communication and organizational skills, the ability to effectively negotiate and close deals, and a strong customer-oriented approach to identify and address client needs. Candidates should be comfortable with trip planning, territory routing, and account prioritization while demonstrating professional demeanor and problem-solving capabilities.
Overall, the Sales Consultant at Guest Worldwide offers a rewarding career opportunity for those looking to excel in a dynamic sales environment within the hospitality and supply distribution sector. This role provides the platform to contribute to a global brand with a strong reputation, backed by a robust corporate parent, while cultivating meaningful customer relationships and driving business growth within an exciting and evolving marketplace.
The Sales Consultant role at Guest Worldwide is designed for an energetic and driven outside sales professional who will promote the company’s vast array of products and services, primarily focusing on amenities, textiles, room accessories, paper, janitorial supplies, cleaning products, FF&E, and MRO products. This position plays a critical role in building and nurturing strong, trusted relationships with both new and existing customers, ranging from independent hotels to large management groups, within an assigned geographical territory. The Sales Consultant is expected to utilize consultative selling techniques, leveraging deep product knowledge and company tools like Phocas, GForce, and Salesforce.com to identify new opportunities and grow market share.
The incumbent will act not only as a sales representative but as a strategic partner to their customers, helping them succeed while aligning with the Company’s internal sales and profitability targets. This position offers a base salary complemented by the potential to earn quarterly bonuses based on Key Performance Indicator (KPI) achievements, rewarding outstanding sales success and customer relationship management. In addition to external sales responsibilities, the role requires collaboration with various internal departments such as Accounts Receivable, Merchandising, and Customer Service to ensure the seamless setup of new accounts, timely payment of invoices, and overall exceptional customer satisfaction.
Sales Consultants are expected to be proactive in managing existing accounts, resolving any service issues promptly, and maintaining continuous communication regarding product updates, pricing changes, and company news. This position demands excellent communication and organizational skills, the ability to effectively negotiate and close deals, and a strong customer-oriented approach to identify and address client needs. Candidates should be comfortable with trip planning, territory routing, and account prioritization while demonstrating professional demeanor and problem-solving capabilities.
Overall, the Sales Consultant at Guest Worldwide offers a rewarding career opportunity for those looking to excel in a dynamic sales environment within the hospitality and supply distribution sector. This role provides the platform to contribute to a global brand with a strong reputation, backed by a robust corporate parent, while cultivating meaningful customer relationships and driving business growth within an exciting and evolving marketplace.
Job Requirements
- Bachelor’s degree preferred
- 3 to 5 years of sales experience
- experience in hospitality or supply/distribution sales preferred
- experience in relationship sales and up-selling preferred
- experience with trip planning, territory routing, and account prioritization preferred
- excellent verbal and written communication skills
- strong interpersonal and organizational skills
- ability to work independently and prioritize multiple projects
- professional presentation and negotiation skills
- computer literacy including Microsoft Office 365 and CRM systems
- valid driver license and proof of automobile insurance
- willingness and ability to travel frequently
- reliable internet connection and dedicated workspace for remote work
- ability to occasionally lift up to 20 pounds
- flexibility to work evenings or weekends as needed
Job Qualifications
- Bachelor’s degree in sales, marketing, or business preferred
- 3 to 5 years of sales experience with a proven record of success
- experience in hospitality or supply/distribution sales preferred
- experience in relationship sales managing new and existing customer opportunities and up-selling preferred
- experience with trip planning, territory routing, and account prioritization preferred
- excellent communication, interpersonal, and professional skills
- strong organizational and project management abilities
- effective presentation, negotiation, and closing skills
- creative problem-solving and solution-driven mindset
- active listening and aptitude for incorporating feedback
- ability to convey ideas effectively and sell a variety of products
- professional demeanor and ability to build trust
- goal-oriented and driven self-starter
- familiarity with general finance concepts
- responsive to customer needs with problem-solving skills
- sound judgment and timely decision-making
- tactful approach with ability to react well under pressure
- excellent work habits including punctuality and consistent attendance
- computer literacy including Microsoft Office 365 and internet navigation
- familiarity with analytical software tools and CRM systems
Job Duties
- Maintain and identify new sales opportunities within prospective and existing accounts
- make sales calls and presentations to develop and maintain solid customer relationships to increase sales and category penetration
- utilize consultative selling techniques, product knowledge, ROI, system tools such as Phocas, GForce, and Salesforce.com, and sales training resources to target new prospects and market growth opportunities
- continuously manage assigned accounts and take corrective action as needed to maintain and improve overall customer experience
- regularly consult with assigned accounts about new products, services, company changes, pricing, and identify new opportunities
- immediately notify management if an existing account is at risk of discontinuing service or if unresolved issues persist
- work with Accounts Receivable to ensure timely customer invoice payments
- interact and communicate with internal departments to provide necessary customer service information including merchandising and product movement
- assist in the setup of new accounts including customer applications, order guides, pricing, and order schedules
- accurately forecast sales results and trends within assigned territory
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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