
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $7.75 - $20.00
Work Schedule
Standard Hours
Benefits
Paid sick leave
Vacation Time
Holiday pay
Commission eligibility
Training and Development
Professional mentorship
Paid Time Off
Job Description
CarMax is recognized as the nation’s largest retailer of used cars, operating over 250 locations nationwide and employing more than 30,000 associates. Established over 30 years ago, CarMax revolutionized the used car buying experience by introducing transparency, integrity, and a customer-first approach that distinguishes it in the automotive retail industry. The company prides itself on fostering a culture of innovation, community involvement, and continuous improvement, which has earned it a place among the Fortune 100 Best Companies to Work For. CarMax's commitment to diversity and equal opportunity ensures all qualified candidates receive fair consideration, reflecting an inclusive workplace environment.
The Sales Consultant Trainee position at CarMax is an entry-level role designed for individuals who have a passion for connecting with customers and a desire to grow professionally in the automotive sales industry. This role is ideal for those looking to launch a career in auto sales without prior experience, as it includes comprehensive paid training and mentorship focused on developing essential skills. Sales Consultant Trainees are fundamental in creating an iconic customer experience by building genuine relationships, understanding individual customer needs, and guiding buyers toward the vehicle that fits best—not necessarily the most expensive option. This approach helps establish trust and transparency with customers.
As a Sales Consultant Trainee, you will engage directly with customers by assisting them in finding vehicles that meet their requirements using CarMax’s extensive inventory. You will guide customers throughout the entire sales process—from vehicle appraisals and test drives to financing applications—ensuring an excellent customer experience. The position requires strong communication skills, a self-motivated attitude, and the ability to work effectively both independently and within a team. CarMax values honesty and transparency, and these principles are essential to successfully thriving in this role.
The role offers a competitive hourly wage ranging from $7.75 to $20.00, complemented by eligibility for commissions. CarMax also provides valuable benefits, including paid sick leave, vacation and holiday pay, and additional compensation for holiday work. The company emphasizes professional development, encouraging trainees to grow into future mentors, managers, or business leaders within the organization. With its dynamic and fast-paced environment, CarMax supports employees through ongoing learning opportunities and a culture of support and recognition.
Joining CarMax means becoming part of a pioneering movement aimed at empowering modern customers to make informed purchasing decisions while contributing to a company focused on progress and positive community impact. The company fosters an atmosphere where your ideas and contributions matter, helping to shape the future of automobile retailing. A career at CarMax offers more than just a job—it’s an opportunity to build meaningful relationships, enhance your skills, and be part of an innovative team that values integrity and customer satisfaction above all else.
The Sales Consultant Trainee position at CarMax is an entry-level role designed for individuals who have a passion for connecting with customers and a desire to grow professionally in the automotive sales industry. This role is ideal for those looking to launch a career in auto sales without prior experience, as it includes comprehensive paid training and mentorship focused on developing essential skills. Sales Consultant Trainees are fundamental in creating an iconic customer experience by building genuine relationships, understanding individual customer needs, and guiding buyers toward the vehicle that fits best—not necessarily the most expensive option. This approach helps establish trust and transparency with customers.
As a Sales Consultant Trainee, you will engage directly with customers by assisting them in finding vehicles that meet their requirements using CarMax’s extensive inventory. You will guide customers throughout the entire sales process—from vehicle appraisals and test drives to financing applications—ensuring an excellent customer experience. The position requires strong communication skills, a self-motivated attitude, and the ability to work effectively both independently and within a team. CarMax values honesty and transparency, and these principles are essential to successfully thriving in this role.
The role offers a competitive hourly wage ranging from $7.75 to $20.00, complemented by eligibility for commissions. CarMax also provides valuable benefits, including paid sick leave, vacation and holiday pay, and additional compensation for holiday work. The company emphasizes professional development, encouraging trainees to grow into future mentors, managers, or business leaders within the organization. With its dynamic and fast-paced environment, CarMax supports employees through ongoing learning opportunities and a culture of support and recognition.
Joining CarMax means becoming part of a pioneering movement aimed at empowering modern customers to make informed purchasing decisions while contributing to a company focused on progress and positive community impact. The company fosters an atmosphere where your ideas and contributions matter, helping to shape the future of automobile retailing. A career at CarMax offers more than just a job—it’s an opportunity to build meaningful relationships, enhance your skills, and be part of an innovative team that values integrity and customer satisfaction above all else.
Job Requirements
- Sales or customer service experience in retail or similar environments preferred
- Strong listening and communication skills with a customer-focused mindset
- High level of self-motivation and ability to work independently and as part of a team
- Comfort with technology for processing transactions and accessing inventory information
- Ability to adapt in a fast-paced, dynamic environment
- Commitment to integrity and transparency in every customer interaction
- Willingness to learn and grow through CarMax-provided training and mentorship
Job Qualifications
- Sales or customer service experience in retail or similar environments preferred
- Strong listening and communication skills with a customer-focused mindset
- High level of self-motivation and ability to work independently and as part of a team
- Comfort with technology for processing transactions and accessing inventory information
- Ability to adapt in a fast-paced, dynamic environment
- Commitment to integrity and transparency in every customer interaction
- Willingness to learn and grow through CarMax-provided training and mentorship
Job Duties
- Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory
- Guide customers through the entire process, including appraisals, test drives, and financing applications
- Deliver an exceptional experience by listening actively and providing clear, honest information
- Complete accurate documentation for all transactions to ensure a smooth and transparent process
- Collaborate with team members to meet customer needs and achieve store goals
- Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area
Job Criteria
Experience
No experience required
Job Location
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