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Sales Consultant - Bilingual Spanish a Plus!

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $45,898.00 - $85,989.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
Paid Time Off
401k plan
Employee Discounts
bonus eligibility

Job Description

Mattress Warehouse is a prominent and rapidly expanding bedding retailer in the United States, committed to enhancing people's lives through quality sleep. Founded over 35 years ago, this family-owned and operated company has established itself as a trusted leader in the mattress industry, boasting over 520 store locations nationwide. Mattress Warehouse prides itself on delivering exceptional customer service along with a diverse range of premium mattress and bedding products. The company places a strong emphasis on community involvement and environmental stewardship, aligning its business objectives with a broader mission to improve the overall well-being of its customers and support sustainable practices.

At Mattress Warehouse, associates are empowered to shape their careers and make meaningful contributions every day. The company fosters a team-oriented culture where dedication and hard work are recognized and rewarded. Employees benefit from a robust compensation package that includes either a generous hourly wage or commission pay, eligibility for bonuses, and participation in a 401(k) plan with a substantial employer match, ensuring financial security for the future. Additionally, Mattress Warehouse invests heavily in employee growth, offering a comprehensive paid training program, continuous feedback, and access to an extensive learning library.

The role of Retail Sales Consultant at Mattress Warehouse is designed for motivated and successful individuals who are passionate about providing outstanding customer service and helping customers find the perfect sleep solutions. Sales Consultants utilize the exclusive bedMATCH® diagnostic sleep system that measures 18 points to provide personalized mattress recommendations. This unique technology enables consultants to deliver a tailored shopping experience that significantly enhances customer satisfaction and improves their sleep quality.

Retail Sales Consultants at Mattress Warehouse are expected to work a retail schedule that includes evenings, weekends, and most holidays, typically comprising a 4-5 day work week totaling 40 to 55 hours. The role demands physical capability, including the ability to lift up to 75 pounds and assist customers with loading their mattress purchases. The job involves using state-of-the-art technology such as tablets and mobile point-of-sale systems, alongside the bedMATCH diagnostic system, to streamline the sales process.

This position requires a friendly, energetic, and team-oriented attitude to thrive in a fast-paced retail environment. Providing a relaxed, low-pressure, and educational experience to customers is a key responsibility, with a focus on meeting their unique needs and guiding them towards the best product choices. Bilingual candidates with fluency in English and Spanish or other languages are highly encouraged to apply, reflecting the company’s commitment to diversity and inclusion.

Mattress Warehouse is proud to be an Equal Opportunity Employer that embraces diversity and inclusivity. They are committed to creating a welcoming workplace for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Joining Mattress Warehouse offers the opportunity to build a rewarding career with a company that values growth, innovation, and exceptional customer satisfaction.

Job Requirements

  • Availability to work a retail schedule that includes evenings, weekends, and most holidays
  • Physical ability to lift up to 75 pounds
  • Willingness to assist customers with mattress loading
  • Ability to work 40 to 55 hours per week
  • Commitment to providing excellent customer service
  • Ability to use technology effectively
  • Fluent in English
  • Bilingual in Spanish or other languages a plus

Job Qualifications

  • High school diploma or equivalent
  • Proven retail sales experience preferred
  • Ability to use technology including tablets and mobile point of sale systems
  • Strong communication and interpersonal skills
  • Ability to lift up to 75 pounds
  • Bilingual skills in English and Spanish or other languages preferred
  • Positive and energetic team-oriented attitude

Job Duties

  • Assist customers with selecting the right mattress and bedding products using the bedMATCH diagnostic system
  • Provide a relaxed, educational, and low-pressure shopping experience
  • Utilize tablets and mobile point of sale systems to process transactions
  • Reset and maintain the showroom floor
  • Assist customers with loading mattresses into their vehicles
  • Promote product knowledge and recommend sleep solutions
  • Collaborate with team members to meet sales goals

Job Criteria

Experience

Mid Level (3-7 years)


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