Job Overview

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Employment Type

Hourly
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Compensation

Salary
Range $45,000.00 - $85,000.00
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Work Schedule

Weekend Shifts
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Benefits

Robust compensation package
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts

Job Description

Mattress Warehouse is a rapidly expanding leader in the bedding retail industry, renowned for its commitment to improving the quality of sleep for customers across the United States. As one of the largest and fastest growing mattress retailers, Mattress Warehouse exemplifies a combination of innovative solutions, exceptional customer service, and community engagement. The company takes pride in being family owned and operated with a presence of over 520 store locations nationwide, making it a trusted name with more than 35 years of industry experience. Their growth continues to offer exciting career opportunities for talented and motivated individuals.

At Mattress Warehouse, the focus is on empowering associates to not only achieve their professional goals but to also make a real, positive impact on customers' lives each day. The company believes that quality sleep is foundational to wellness and happiness, and this belief drives their dedication to providing premium mattresses and bedding products along with a highly personalized shopping experience.

The position of Retail Sales Consultant is critical in delivering this mission. This role involves engaging customers in a relaxed and educational environment, leveraging cutting-edge technology such as the exclusive bedMATCH diagnostic sleep system to tailor sleep solutions to individual needs. This unique system uses 18 detailed measurements to recommend the perfect mattress, ensuring customer satisfaction and improved sleep health. Retail Sales Consultants are expected to confidently present and sell premium products utilizing proven sales processes while offering a high level of customer care and attention.

Working at Mattress Warehouse means being part of a dynamic, team-oriented environment where employees' contributions are truly valued. The company offers a robust compensation package that includes a competitive hourly wage or commission pay, eligibility for bonuses to reward excellent performance, and a 401(k) plan with a substantial employer match to support financial security and future growth. Beyond salary, the company also provides comprehensive benefits like medical, dental, and vision insurance, along with short and long-term disability coverage, life and AD&D insurance, and access to attractive product discounts.

Employees benefit from generous paid time off policies including vacation, personal, and sick days, promoting a healthy work-life balance. Mattress Warehouse also places a strong emphasis on professional development and career progression. New hires receive a thorough paid training program, ongoing feedback, and access to an expansive library of learning resources, all designed to help Sales Consultants grow and succeed in their roles. The company values a culture of high energy, enthusiasm, and teamwork, recognizing these as keys to personal and organizational success.

This role requires flexibility to work typical retail hours, which may include evenings, weekends, and holidays. Physical capability to lift up to 75 pounds and assist with showroom maintenance and customer mattress loading is also necessary. Bilingual skills and a passion for customer interaction are highly valued, as is an ability to deliver a positive, pressure-free shopping experience. Overall, working at Mattress Warehouse provides an outstanding opportunity for individuals who are customer-focused, goal-driven, and eager to contribute to a company that is revolutionizing the retail mattress buying experience.

Job Requirements

  • availability to work a retail schedule including evenings, most holidays, and weekends
  • ability to lift up to 75 pounds
  • willingness to assist customers with loading mattresses
  • excellent verbal and written communication skills
  • basic proficiency with tablets and mobile point of sale systems
  • motivation to provide exceptional customer service
  • commitment to a team-oriented work environment

Job Qualifications

  • high school diploma or equivalent
  • prior retail sales experience preferred
  • excellent communication and interpersonal skills
  • familiarity with sales technology and point of sale systems
  • ability to work a retail schedule including evenings, weekends, and holidays
  • bilingual abilities in English and Spanish or other languages a plus
  • energetic and enthusiastic team player
  • strong customer service orientation

Job Duties

  • confidently sell premium mattress and bedding products using proven sales processes
  • utilize the bedMATCH diagnostic sleep system to recommend personalized mattress solutions
  • provide customers with a relaxed and educational shopping experience
  • assist with showroom floor maintenance and resetting
  • help customers load mattress purchases into vehicles
  • operate tablets and mobile point of sale systems
  • engage with customers to understand their sleep needs and preferences

Job Criteria

Experience

Mid Level (3-7 years)


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