Sales Consultant

Mattress Warehouse is one of the largest and fastest-growing bedding retailers in the United States, dedicated to improving lives through quality sleep. As a USA family-owned and operated company with over 520 store locations and 35-plus years of industry leadership, Mattress Warehouse takes pride in offering quality products and exceptional service to customers while also supporting the communities they serve and protecting the environment. The company's commitment to empowerment, sustainability, and customer satisfaction has made it a trusted name in the mattress retail industry. By joining Mattress Warehouse, employees become part of a team-oriented work environment where hard work and dedication are recognized and rewarded. This supportive culture provides ample opportunities for career growth and development, enhanced by a comprehensive paid training program, continuous feedback, and access to an expansive learning library.

The role of a Retail Sales Consultant at Mattress Warehouse is both dynamic and rewarding. Sales Consultants are entrusted with the responsibility of guiding customers through a personalized shopping experience that transforms their sleep quality and satisfaction. Using Mattress Warehouse’s exclusive bedMATCH® diagnostic sleep system, which analyzes 18 different measurements to recommend the perfect mattress for each individual, Sales Consultants help customers make informed decisions tailored to their unique sleep needs. This low-pressure, educational sales approach contrasts sharply with typical retail environments, focusing instead on improving customers’ lives through better sleep solutions. The role requires a blend of high energy, enthusiasm, and a team-oriented attitude, alongside strong interpersonal skills and the ability to meet and interact with customers effectively.

The position typically demands availability for a retail schedule that includes evenings, most holidays, and all weekends, offering a work week of four to five days and 40 to 55 hours. Physical demands include the ability to lift up to 75 pounds, reset the showroom floor, and assist customers with loading mattresses into their vehicles. Sales Consultants at Mattress Warehouse use state-of-the-art technology, including tablets, mobile points of sale (POS), and the bedMATCH system, to enhance their selling process and customer service experience. Compensation is generous, featuring a competitive hourly wage or commission pay, eligibility for bonuses, and a robust 401(k) plan with a significant employer match. This role also comes with comprehensive benefits, including medical, dental, vision, short and long-term disability, life and AD&D insurance, paid time off, product discounts, and employee recognition programs.

Mattress Warehouse fosters an inclusive and diverse workplace as an Equal Opportunity Employer, valuing employees from all walks of life regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. This commitment to diversity and inclusion is reflected in the culture of respect and opportunity that permeates the company. Individuals who are driven, results-oriented, and passionate about retail and customer satisfaction are encouraged to apply for the Retail Sales Consultant position. This role is not only a job but a career path with growth potential in a thriving, supportive, and innovative retail environment.