Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $45,898.00 - $85,999.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Short/Long-Term Disability Insurance
Life insurance
401(k)
Paid Time Off
Bonuses
Employee Discounts
Training and development programs

Job Description

Mattress Warehouse is one of the largest and fastest-growing bedding retailers in the United States, renowned for its dedication to improving lives through quality sleep. Established over 35 years ago, Mattress Warehouse has built a strong reputation by offering premium mattress and bedding products, exceptional customer service, and tailored sleep solutions. As a USA family-owned and operated business, Mattress Warehouse takes pride in supporting the communities it serves and protecting the environment. With over 520 store locations, the company continues to expand its presence nationwide, reflecting a solid commitment to growth and customer satisfaction.

Joining Mattress Warehouse means becoming part of a dynamic, team-oriented work environment. Associates are empowered to shape their careers with opportunities for personal and professional development, supported by comprehensive training programs and continuous feedback. The company offers a robust compensation package that includes a generous hourly wage or commission pay, eligibility for bonuses, and a 401(k) plan with a substantial employer match to help secure employees' financial futures. Furthermore, employees enjoy a range of insurance options covering medical, dental, vision, disability, life, and accident protection, along with paid time off that encompasses vacation, personal, and sick days.

The role of a Retail Sales Consultant at Mattress Warehouse is pivotal to the company’s mission of delivering exemplary service and high-quality products. Utilizing the exclusive bedMATCH® diagnostic sleep system, consultants create a personalized and educational shopping experience by helping customers find the perfect mattress based on 18 individual measurements and customized recommendations. This innovative approach not only improves customers’ sleep quality but also elevates their overall satisfaction and lifestyle.

Retail Sales Consultants at Mattress Warehouse work within a supportive environment that values enthusiasm, high energy, and team-oriented attitudes. The position involves engaging with customers in a low-pressure, relaxed setting, ensuring they feel comfortable and informed throughout the purchasing process. Associates are expected to manage various physical tasks such as lifting mattresses up to 75 pounds, resetting showroom floors, and assisting customers with loading their mattress purchases onto their vehicles.

Moreover, Retail Sales Consultants benefit from advanced technological tools, including tablets, mobile point of sales (POS) systems, and the exclusive bedMATCH system, streamlining the sales process and enhancing customer interaction. The work schedule typically spans 4 to 5 days per week with shifts including evenings, most holidays, and all weekends, offering the opportunity to work between 40 to 55 hours weekly. Bilingual abilities, particularly in English and Spanish, are considered a plus, along with strong communication skills and a genuine passion for helping customers improve their sleep health.

Mattress Warehouse is an equal opportunity employer committed to fostering an inclusive and diverse workplace that respects and values the unique contributions of all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Those with a drive for results, customer satisfaction, and retail excellence are invited to apply and take the next step toward a rewarding career with Mattress Warehouse.

Job Requirements

  • availability to work a retail schedule including evenings, most holidays, and weekends
  • ability to lift up to 75 pounds
  • motivated and enthusiastic with a team-oriented attitude
  • excellent customer service skills
  • comfortable using technology including tablets and mobile POS
  • willingness to learn and adapt
  • strong verbal and written communication skills

Job Qualifications

  • high school diploma or equivalent
  • previous retail or sales experience preferred
  • excellent communication and interpersonal skills
  • ability to work evenings, weekends, and holidays
  • basic technological proficiency with tablets and POS systems
  • bilingual in English and Spanish a plus
  • physical ability to lift up to 75 pounds

Job Duties

  • assist customers in finding the right mattress using the bedMATCH diagnostic sleep system
  • confidently sell premium mattress and bedding products
  • provide a relaxed and educational shopping experience
  • reset showroom floor and organize product displays
  • assist customers with loading mattress purchases onto vehicles
  • utilize tablets and mobile POS systems for sales transactions
  • meet or exceed sales targets and performance goals

Job Criteria

Experience

Mid Level (3-7 years)


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