Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
wish day paid time to volunteer
Job Description
Travel + Leisure Co. is renowned as the world's leading vacation ownership and travel membership company, dedicated to enriching the lives of millions through memorable vacation experiences. Based in San Diego, California, the company manages a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands, all aimed at fulfilling their mission to put the world on vacation. With a culture that thrives on innovation, growth, and learning, Travel + Leisure Co. offers associates an engaging work environment where every day presents opportunities to turn vacation inspiration into exceptional experiences for travelers worldwide.
The Sales Concierge role at Travel + Leisure Co. is a full-time position located centrally in Mid-City, San Diego. This role is integral to in-person marketing efforts within the resorts, focusing on engaging with prospective and current owners. The main responsibility is scheduling guests to meet with representatives for sales presentations, thereby driving customer engagement and sales opportunities at the resort level. The hourly wage for this role begins at $21.00 plus commissions and bonuses during the training period, after which the wage shifts to the state's minimum wage plus additional commissions and bonuses. This compensation model aligns with the company's performance-driven culture.
In this role, you will serve as a positive and professional brand ambassador for Wyndham Destinations, an important brand under the Travel + Leisure Co. umbrella. Collaboration with resort staff is key to receiving accurate arrival sheets of guests checking in, which enables you to greet and present incentives effectively to prospective customers. You will qualify potential customers based on defined company guidelines, schedule sales-tour reservations, and collect necessary deposits, ensuring a seamless customer journey from arrival to presentation.
Apart from customer interaction, the role entails maintaining compliance with all company policies and regulatory standards while meeting performance benchmarks. You will spend approximately 80% of your time engaging directly with guests to encourage participation in sales preview tours and 20% attending training, department meetings, and staying current with marketing information, materials, and industry trends. The role does not require travel outside the local home sites area, offering a stable and community-focused work environment.
Education requirements specify a high school diploma or equivalent. Although prior sales or marketing experience is preferred, it is not mandatory, making this an excellent opportunity for motivated individuals looking to build a career in sales and hospitality marketing. Proficiency in Microsoft Excel, Word, general computer skills, and smart devices is essential. Strong communication skills, both written and verbal, along with the ability to work collaboratively in a shared team environment, are critical to success.
Travel + Leisure Co. is committed to fostering an inclusive environment where diversity is celebrated, and every associate is valued. The company offers a comprehensive benefits package for full-time associates working 30 or more hours per week, including medical, dental, vision, life and accident coverage, disability support, and wellness programs. Employees also benefit from a 401(k) plan with employer match, flexible spending accounts, legal and identity theft protection plans, and paid time off that includes volunteer days, parental leave, and holidays based on position and eligibility.
Joining Travel + Leisure Co. means becoming part of a global team where hospitality and customer experience are at the forefront. The company prides itself on an engaging work culture that balances professionalism with fun, celebration, and support among colleagues. If you are passionate about delivering exceptional service and are eager to be part of an industry-leading vacation company, the Sales Concierge role offers a rewarding pathway to grow and make an impact where memories start with you.
The Sales Concierge role at Travel + Leisure Co. is a full-time position located centrally in Mid-City, San Diego. This role is integral to in-person marketing efforts within the resorts, focusing on engaging with prospective and current owners. The main responsibility is scheduling guests to meet with representatives for sales presentations, thereby driving customer engagement and sales opportunities at the resort level. The hourly wage for this role begins at $21.00 plus commissions and bonuses during the training period, after which the wage shifts to the state's minimum wage plus additional commissions and bonuses. This compensation model aligns with the company's performance-driven culture.
In this role, you will serve as a positive and professional brand ambassador for Wyndham Destinations, an important brand under the Travel + Leisure Co. umbrella. Collaboration with resort staff is key to receiving accurate arrival sheets of guests checking in, which enables you to greet and present incentives effectively to prospective customers. You will qualify potential customers based on defined company guidelines, schedule sales-tour reservations, and collect necessary deposits, ensuring a seamless customer journey from arrival to presentation.
Apart from customer interaction, the role entails maintaining compliance with all company policies and regulatory standards while meeting performance benchmarks. You will spend approximately 80% of your time engaging directly with guests to encourage participation in sales preview tours and 20% attending training, department meetings, and staying current with marketing information, materials, and industry trends. The role does not require travel outside the local home sites area, offering a stable and community-focused work environment.
Education requirements specify a high school diploma or equivalent. Although prior sales or marketing experience is preferred, it is not mandatory, making this an excellent opportunity for motivated individuals looking to build a career in sales and hospitality marketing. Proficiency in Microsoft Excel, Word, general computer skills, and smart devices is essential. Strong communication skills, both written and verbal, along with the ability to work collaboratively in a shared team environment, are critical to success.
Travel + Leisure Co. is committed to fostering an inclusive environment where diversity is celebrated, and every associate is valued. The company offers a comprehensive benefits package for full-time associates working 30 or more hours per week, including medical, dental, vision, life and accident coverage, disability support, and wellness programs. Employees also benefit from a 401(k) plan with employer match, flexible spending accounts, legal and identity theft protection plans, and paid time off that includes volunteer days, parental leave, and holidays based on position and eligibility.
Joining Travel + Leisure Co. means becoming part of a global team where hospitality and customer experience are at the forefront. The company prides itself on an engaging work culture that balances professionalism with fun, celebration, and support among colleagues. If you are passionate about delivering exceptional service and are eager to be part of an industry-leading vacation company, the Sales Concierge role offers a rewarding pathway to grow and make an impact where memories start with you.
Job Requirements
- High school diploma or equivalent
- 1 to 3 years of sales and/or marketing experience preferred, not required
- Proficient in MS Excel, MS Word, general computer skills and smart devices
- Clear and concise written and verbal communication skills
- Ability to work in a team environment within a shared space
- Maintain production standards
- No travel required outside of home sites area
Job Qualifications
- High school diploma or equivalent
- Proficient in MS Excel, MS Word, general computer skills and smart devices
- Clear and concise written and verbal communication skills
- Ability to work in a team environment within a shared space
- 1 to 3 years of sales and/or marketing experience preferred, not required
Job Duties
- Serve as a positive and professional brand ambassador for Wyndham Destinations
- Partner with the resort staff to receive arrival sheets of guests checking in
- Greet, present, and incentivize prospective customers to attend a sales-preview tour
- Screen and qualify potential customers based on company guidelines
- Make sales-tour reservations and collect required deposits
- Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, and set and review performance goals
- Maintain performance goals and comply with company policies and regulatory requirements
Job Criteria
Experience
No experience required
Job Location
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