Sally Beauty Holdings logo

Sales COLOR & CURL CONCIERGE 8742

Elk Grove, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.25 - $21.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Vacation Time
sick leave
Holiday pay

Job Description

Sally Beauty Holdings is a leading global beauty retailer dedicated to providing professional-quality beauty products and services to customers around the world. With decades of industry experience, Sally Beauty Holdings is recognized for its vast selection of hair color, curl, and texture products, as well as its commitment to educating its customers and beauty professionals. The company operates a broad network of stores and professional salons, offering a diverse range of products designed to empower creativity and enhance beauty experiences. Known for fostering an inclusive and innovative environment, Sally Beauty Holdings values diversity and self-expression as key drivers of its ongoing growth and innovation. The company embraces a culture where employees and customers alike are encouraged to be their authentic selves, making it a welcoming and dynamic workplace attractive to beauty experts and enthusiasts.

The role of Color & Curl Concierge / Colour & Curl Specialist at Sally Beauty Holdings is an exciting and vital position focused on driving the business growth specifically within the color and curl sector of the beauty industry. This role acts as a steward and expert in all things related to hair color, curl, and texture, combining technical expertise with sales acumen and exceptional customer service skills. As a Color & Curl Concierge, you will be responsible for increasing customer retention and loyalty by providing professional advice, expert consultation services, and sharing up-to-date market knowledge with professional beauty salons, barbers, spas, schools, and licensed cosmetologists. You are not just a sales associate — you are a knowledgeable consultant who helps build lasting relationships and brand awareness, directly impacting the company’s market share in hair color and curl. The position requires a commitment to ongoing education through online guided learning and certification courses to maintain expertise in emerging trends, new products, and techniques.

In this role, you will leverage your strong business sense and retail sales experience to analyze market trends and sales data while using your comprehensive product knowledge to introduce approved products and concepts. You will also take an active role in merchandising and maintaining an inviting store atmosphere that highlights the company’s brand and product offerings. Collaboration and communication are key, as you will regularly coordinate upwards and cross-functionally with store associates, vendors, and management to ensure customer needs are met promptly and effectively. This position requires a passion for beauty, strong organizational skills, and the ability to manage multiple priorities in a fast-paced retail environment.

Sally Beauty Holdings provides a supportive work environment where creativity and passion for beauty are celebrated. As part of the team, you will have access to generous product discounts, free sample products, and comprehensive educational resources that enable you to grow your expertise and career within the beauty industry. The company values growth and offers ample opportunity for professional advancement. Benefits may include medical, dental, vision, 401k, vacation, sick leave, and holidays, based on hours worked. If you are a licensed cosmetologist or have retail or sales experience, especially within the beauty or hair care industry, and have a strong desire to develop your skills in color and curl specialty areas, this role offers a dynamic and rewarding career path. Join Sally Beauty Holdings to be part of a diverse, inclusive culture that finds beauty in every individual and inspires you to thrive.

Job Requirements

  • One year retail or other sales -focused experience
  • Licensed cosmetologist highly preferred in US and Canada
  • Reliable transportation
  • Ability to travel to shows and/or sales meetings a minimum of 3 times a year
  • Strong business acumen and ability to read, interpret, and action sales reporting
  • Working knowledge of retail sales, inventory control systems and visual merchandising preferred
  • Strong knowledge of POS applications
  • Proficient with computers, ipads, mobile devices and social media platforms
  • Commitment to working scheduled hours and flexibility for additional hours
  • May be required to work in other stores and in field at times
  • Strong time management and organizational skills
  • Ability to present a professional image and interact positively with the public
  • Strong written and verbal communication skills
  • Must pass Color Certification Test within 60 days of hire

Job Qualifications

  • One year retail or sales experience
  • Licensed cosmetologist highly preferred in US and Canada
  • Strong business acumen
  • Knowledge of retail sales, inventory control systems and visual merchandising preferred
  • Strong knowledge of POS applications
  • Proficient with computers, ipads, mobile devices and social media platforms
  • Strong time management and organizational skills
  • Excellent written and verbal communication skills
  • Ability to present a professional image and interact positively with the public

Job Duties

  • Determine customer color and care related needs and offer professional advice and recommendations
  • Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed
  • Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
  • Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques
  • Stay informed regarding emerging trends and build industry knowledge
  • Perform store opening and closing procedures including cash handling and bank deposits
  • Demonstrate company culture values and adhere to code of ethics and behavior

Job Criteria

Experience

Mid Level (3-7 years)


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