Sales, Catering & Events Administrative Assistant - Hilton Cleveland Downtown
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences and maintaining an award-winning workplace culture. Founded with the vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests worldwide through its suite of world-class brands. The company is committed to not only providing the best stay for every guest but also supporting and investing in the wellbeing and career growth of its team members. Hilton's dedication to excellence has earned the company repeated recognition as one of the World’s Best Workplaces by Great Place to Work and Fortune, making it an excellent place for those seeking a meaningful career in hospitality.
Hilton’s team is built on core values such as hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency that shapes every moment to make a lasting impact. These values guide the qualities Hilton looks for in its team members and foster a supportive, inclusive, and dynamic work environment where employees can thrive both personally and professionally.
As a Sales Coordinator at Hilton, you will play a crucial role in supporting the sales operations and lead generation efforts that drive new business. Beyond administrative responsibilities, this role is about spreading the warmth of hospitality through your impact on every guest's experience. You will provide vital administrative support, manage and track sales activities, support the preparation of sales documentation and reporting, and assist in generating and qualifying new leads to build and maintain a qualified sales pipeline.
This position requires a collaborative spirit as you will partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify opportunities and deliver tailored solutions that meet client needs. The Sales Coordinator also supports special projects and customer engagement initiatives, contributing to events and participation in meetings and conferences as needed.
Hilton values the contributions of every team member and offers unmatched perks and benefits to support their wellbeing. These include incredible travel perks such as deeply discounted room rates at Hilton hotels globally, opportunities to own Hilton stock through an employee purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, health and welfare benefits, and financial security options through retirement plans. These benefits reflect Hilton’s commitment to enriching the lives of its employees while encouraging a healthy work-life balance.
Joining Hilton means becoming part of a company that does more than deliver great guest experiences; it cultivates a workplace culture that inspires and rewards its employees. Hilton supports your career journey every step of the way, making it an ideal place for both newcomers to hospitality and experienced professionals exploring new opportunities. If you have a passion for hospitality and are ready to contribute to a global leader, the Sales Coordinator role at Hilton offers a rewarding and impactful career path with opportunities for growth and development.
Hilton’s team is built on core values such as hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency that shapes every moment to make a lasting impact. These values guide the qualities Hilton looks for in its team members and foster a supportive, inclusive, and dynamic work environment where employees can thrive both personally and professionally.
As a Sales Coordinator at Hilton, you will play a crucial role in supporting the sales operations and lead generation efforts that drive new business. Beyond administrative responsibilities, this role is about spreading the warmth of hospitality through your impact on every guest's experience. You will provide vital administrative support, manage and track sales activities, support the preparation of sales documentation and reporting, and assist in generating and qualifying new leads to build and maintain a qualified sales pipeline.
This position requires a collaborative spirit as you will partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify opportunities and deliver tailored solutions that meet client needs. The Sales Coordinator also supports special projects and customer engagement initiatives, contributing to events and participation in meetings and conferences as needed.
Hilton values the contributions of every team member and offers unmatched perks and benefits to support their wellbeing. These include incredible travel perks such as deeply discounted room rates at Hilton hotels globally, opportunities to own Hilton stock through an employee purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, health and welfare benefits, and financial security options through retirement plans. These benefits reflect Hilton’s commitment to enriching the lives of its employees while encouraging a healthy work-life balance.
Joining Hilton means becoming part of a company that does more than deliver great guest experiences; it cultivates a workplace culture that inspires and rewards its employees. Hilton supports your career journey every step of the way, making it an ideal place for both newcomers to hospitality and experienced professionals exploring new opportunities. If you have a passion for hospitality and are ready to contribute to a global leader, the Sales Coordinator role at Hilton offers a rewarding and impactful career path with opportunities for growth and development.
Job Requirements
- high school diploma or equivalent
- experience in sales coordination or administrative support
- proficiency with Salesforce or other CRM software
- excellent communication and interpersonal skills
- strong attention to detail and organizational abilities
- ability to work independently and as part of a team
- flexibility to adapt to changing priorities
Job Qualifications
- high school diploma or equivalent
- experience with Salesforce or similar CRM tools
- strong organizational and communication skills
- ability to multitask and manage time effectively
- proficiency in Microsoft Office applications
- experience in sales support or administrative roles
- customer service orientation
Job Duties
- perform daily sales operations including data entry, invoice distribution, Salesforce activity tracking, and recordkeeping
- support sales documentation and reporting by assisting with preparing contracts, proposals, RFP responses, client call summaries, and booking and loyalty reports
- generate and qualify new business leads by researching, identifying, and evaluating unmanaged and prospect accounts
- build collaborative relationships by partnering with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls, and deliver tailored solutions
- assist with special projects and events by supporting departmental initiatives, customer engagement activities, and participation in meetings and conferences
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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