Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and Development
Supportive team environment

Job Description

Melrose is a reputable retail establishment known for providing a diverse selection of quality merchandise combined with excellent customer service. As a company committed to creating memorable shopping experiences, Melrose focuses on ensuring that every visitor feels welcomed and valued from the moment they enter the store. Our team members are dedicated to maintaining an inviting environment and offering helpful assistance throughout the customer's journey. This approach helps Melrose stand out as a favored destination for shoppers seeking both value and exceptional service.

The role of a Sales/Cashier at Melrose is pivotal in delivering this warm, engaging atmosphere. As the first point of contact for customers, the cashier is often the face of the store, playing a crucial role in shaping visitors' impressions. This position is not just about processing transactions but also about being knowledgeable about the store's merchandise and being approachable. Cashiers contribute significantly to the overall customer experience by greeting guests, answering their inquiries, and facilitating smooth purchases. They ensure accuracy in handling payments, whether via cash, credit card, or other methods, and maintain the organization and appearance of the checkout area. The ideal candidate will have a friendly, outgoing personality that enhances the great in-store customer experience Melrose strives to provide.

In addition to transactional duties, the Sales/Cashier supports various store operations like assisting with merchandising, stock replenishment, and housekeeping tasks, making the role dynamic and integral to daily store functions. This position demands reliability, attention to detail, and the ability to multitask effectively in a fast-paced environment. Physical aspects of the job include standing for long periods and occasional lifting. Working at Melrose offers opportunities to interact with diverse customers and develop strong communication and retail skills in a supportive team setting. This role typically involves a flexible schedule to meet store needs and is essential in maintaining the high standards of customer satisfaction Melrose is known for.

Job Requirements

  • High school diploma or equivalent
  • Previous cashier or retail experience preferred
  • Ability to operate point-of-sale systems accurately
  • Excellent communication skills
  • Ability to stand for long periods
  • Capable of lifting up to 50 lbs occasionally
  • Dependable and punctual
  • Friendly and outgoing personality

Job Qualifications

  • Basic PC knowledge
  • Familiarity with electronic equipment such as scanners and cash registers
  • Customer satisfaction-oriented
  • Basic math knowledge
  • Dependability in both attendance and cashier drawer management
  • Positive attitude that helps improve the customer experience
  • Ability to work with a schedule that may vary week to week

Job Duties

  • Greet customers when entering or leaving the store
  • Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers
  • Maintain orderly appearance of cash wrap
  • Receive payment by cash, credit cards, vouchers, or automatic debits
  • Communicate the MStyle Loyalty Program to customers and ask them to sign up
  • Issue receipts, refunds, credits, or change due to customers
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Assist in floor moves, merchandising, display maintenance, and general housekeeping when requested by management
  • Assist in processing and replenishing merchandise
  • Participate in preparation for cycle counts
  • Assist customers in the fitting rooms as needed
  • Answer customer questions and get a manager if answer doesn't solve the issue
  • Clean shelves, counters, tables, racks, fixtures, employee restroom, stockroom, break room, sweep or mop when assigned

Job Criteria

Experience

Entry Level (1-2 years)


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