Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
paid breaks
Career development opportunities

Job Description

Melrose is a well-established retail company known for its commitment to providing exceptional customer service and creating a welcoming shopping environment. As a retailer, Melrose prides itself on offering a diverse range of merchandise to meet the needs of its customers, while emphasizing the importance of a positive in-store customer experience. This company values teamwork, dependability, and a customer-first approach, making it an ideal workplace for individuals who are outgoing, service-oriented, and eager to contribute to a friendly shopping atmosphere.

The role of a Sales/Cashier at Melrose is a vital front-line position that goes beyond simply processing transactions. This role is designed for a bright, outgoing individual who enjoys helping others and enhancing their shopping experience. Sales/Cashiers are often the first point of contact for customers entering the store, which means they play a key role in setting the tone for the entire visit. They are expected to greet customers warmly, efficiently handle payments and packaging, and maintain an orderly and inviting checkout area. Additionally, cashiers are knowledgeable about store merchandise and actively assist customers by answering questions or directing them to management when necessary. The Sales/Cashier position supports store operations through participation in merchandising, inventory management, and general housekeeping, ensuring the store is always presentable and well-stocked. This dynamic role requires dependability, a positive attitude, and the flexibility to work a varying schedule, including standing and walking for long periods, with occasional lifting tasks. Working at Melrose as a Sales/Cashier offers the opportunity to develop valuable customer service skills in a supportive retail environment that prioritizes the customer experience and employee satisfaction.

Job Requirements

  • High school diploma or equivalent
  • previous cashier or retail experience preferred
  • ability to stand for long periods
  • ability to lift up to 50 lbs
  • strong communication skills
  • attention to detail
  • reliable and punctual
  • flexible availability

Job Qualifications

  • Basic PC knowledge
  • familiarity with electronic equipment such as scanners and cash registers
  • customer satisfaction-oriented
  • basic math knowledge
  • dependability in attendance and cashier drawer management
  • positive attitude that improves the customer experience
  • ability to work a schedule that may vary from week to week

Job Duties

  • Greet customers when entering or leaving the store
  • accurately and efficiently ring on registers and maintain all cash and media at the registers
  • maintain orderly appearance of cash wrap
  • receive payment by cash, credit cards, vouchers, or automatic debits
  • communicate the MStyle Loyalty Program to customers and ask them to sign up
  • issue receipts, refunds, credits, or change due to customers
  • count money in cash drawers at the beginning of shifts to ensure correct amounts and adequate change
  • assist in floor moves, merchandising, display maintenance, and general housekeeping when requested by management
  • assist in processing and replenishing merchandise
  • participate in preparation for cycle counts
  • assist customers in the fitting rooms as needed
  • answer customer questions and get a manager if the answer doesn’t solve the issue
  • clean shelves, counters, tables, racks, fixtures, employee restroom, stockroom, break room, sweep or mop when assigned

Job Criteria

Experience

Entry Level (1-2 years)


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