Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling

Job Description

Melrose is a vibrant retail establishment committed to delivering an exceptional shopping experience to every customer who walks through its doors. Established with a focus on quality merchandise and outstanding customer service, Melrose has built a reputable presence in the retail sector by fostering a welcoming environment that encourages customer loyalty and satisfaction. Known for its diverse product offerings and friendly staff, Melrose continues to strive toward creating a positive shopping atmosphere where every visitor feels valued and appreciated. The company embraces innovation in retail practices and is consistently looking to enhance the in-store experience, ensuring that customers have seamless interactions and enjoyable visits. Melrose’s dedication to service excellence is supported by its well-trained and motivated team that shares a commitment to upholding the brand’s values of integrity, respect, and attentiveness. Employees at Melrose enjoy a supportive work culture that promotes growth, teamwork, and professional development within the retail industry.

The Sales/Cashier role at Melrose is a critical position that serves as the frontline contact point between the store and its customers. This role is designed for individuals who are bright, outgoing, and have a genuine desire to help others, making them ideal representatives of Melrose’s customer-first approach. As a Sales/Cashier, you will primarily be responsible for assisting customers with their payments and packaging as they complete their purchases, ensuring a smooth and efficient checkout process. Beyond the transactional duties, Sales/Cashiers at Melrose play an essential role in setting the tone for the overall customer experience. This involves greeting customers warmly when they enter or leave the store, maintaining a cheerful demeanor, and being knowledgeable about the store’s merchandise to answer questions confidently.

Your interaction with customers will directly impact their perception of the store, making your role vital in creating a warm and welcoming shopping environment. The position requires accuracy and efficiency, particularly in handling cash, credit cards, vouchers, and automatic debits, as well as maintaining the cash wrap area in an orderly manner. You will also have opportunities to contribute to the store’s merchandising efforts, assist in general housekeeping, support inventory preparation, and help customers in fitting rooms when needed. Maintaining dependability, punctuality, and a positive attitude are key attributes that Melrose values in its Sales/Cashiers to continuously deliver the great in-store customer experience the company prides itself on.

Job Requirements

  • High school diploma or equivalent
  • Previous cashier or retail experience preferred
  • Basic understanding of cash handling
  • Good communication skills
  • Ability to stand for long periods
  • Ability to lift up to 50 lbs
  • Flexibility to work varied shifts including weekends and holidays

Job Qualifications

  • Basic PC knowledge
  • Familiarity with electronic equipment such as scanners and cash register
  • Customer satisfaction-oriented
  • Basic math knowledge
  • Dependability in both attendance and cashier drawer management
  • A positive attitude that helps improve the customer experience
  • Ability to work with a schedule that may be different from week to week

Job Duties

  • Greet customers when entering or leaving the store
  • Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers
  • Maintain orderly appearance of cash wrap
  • Receive payment by cash, credit cards, vouchers, or automatic debits
  • Communicate the MStyle Loyalty Program to customers and ask them to sign up
  • Issue receipts, refunds, credits, or change due to customers
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Assist in floor moves, merchandising, display maintenance, and general housekeeping when requested by management
  • Assist in processing and replenishing merchandise
  • Participate in preparation for cycle counts
  • Assist customers in the fitting rooms as needed
  • Answer customer questions and get a manager if answer doesn't solve the issue
  • Clean shelves, counters, tables, racks, fixtures, employee restroom, stockroom, break room, sweep or mop when assigned

Job Criteria

Experience

Entry Level (1-2 years)


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