Sales Associate, Trauma (Springfield, IL) - Johnson & Johnson MedTech - Orthopaedics
Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Job Description
Johnson & Johnson is a globally renowned healthcare company driven by innovation and a commitment to improving health outcomes. Specializing in a broad spectrum of healthcare solutions including innovative medicine and medical technology, the company aims to prevent, treat, and cure complex diseases while delivering smarter, less invasive, and personalized treatment options. The company emphasizes a diverse and inclusive workplace where every employee is valued as an individual, fostering an inclusive culture that respects diversity and dignity. Johnson & Johnson's Medical Devices sector includes DePuy Synthes, which boasts one of the most comprehensive orthopaedics portfolios worldwide. DePuy Synthes focuses on specialties such as joint reconstruction, trauma, craniomaxillofacial, spinal surgery, sports medicine, and digital surgery, providing solutions that deliver both clinical and economic value to healthcare systems. Their trauma care solutions address a wide range of trauma injuries, incorporating both traditional and minimally invasive techniques.
This Sales Associate position in Springfield, Illinois, specifically within MedTech Sales focusing on Clinical Sales to Surgeons, offers a commission-based income model with a bi-weekly draw, underscoring performance-based opportunities. The role primarily involves providing clinical and customer support in hospital environments, ensuring exemplary customer service and product knowledge to support sales objectives effectively. Sales Associates work closely with surgeons and healthcare providers, guiding them through clinical applications and ensuring optimal use of DePuy Synthes products during procedures. They also handle logistics including equipment availability, troubleshooting, billing processes, and account management within a specific geographic territory. This position requires a keen ability to maintain strong surgeon and account relationships, support product penetration, and coordinate surgical trays and resources efficiently.
Additional responsibilities include collaborating with cross-functional teams such as marketing and clinical groups to enhance service levels and adapt product offerings to market needs. The role demands a customer-centered mindset aimed at improving client perceptions of DePuy Synthes' value, distinguishing its products through unique insights and expertise. This position suits candidates who thrive in dynamic clinical environments, demonstrate strong organizational skills, and possess solid technical knowledge of surgical instruments and protocols. Candidates should be prepared for travel that may include weekends or overnight stays and should either reside or be willing to relocate to the Springfield area.
Johnson & Johnson is committed to equal opportunity employment, encouraging veterans and individuals with disabilities to apply. The company also supports accommodations for candidates with disabilities throughout the recruitment process, emphasizing a respectful, transparent, and supportive applicant experience. Following the planned separation of the Orthopaedics business into a standalone company, DePuy Synthes, employees will transition and be governed by new employment policies under the DePuy Synthes brand. This move highlights the company's strategic focus on specialized orthopaedic healthcare solutions and growth in this important sector.
This Sales Associate position in Springfield, Illinois, specifically within MedTech Sales focusing on Clinical Sales to Surgeons, offers a commission-based income model with a bi-weekly draw, underscoring performance-based opportunities. The role primarily involves providing clinical and customer support in hospital environments, ensuring exemplary customer service and product knowledge to support sales objectives effectively. Sales Associates work closely with surgeons and healthcare providers, guiding them through clinical applications and ensuring optimal use of DePuy Synthes products during procedures. They also handle logistics including equipment availability, troubleshooting, billing processes, and account management within a specific geographic territory. This position requires a keen ability to maintain strong surgeon and account relationships, support product penetration, and coordinate surgical trays and resources efficiently.
Additional responsibilities include collaborating with cross-functional teams such as marketing and clinical groups to enhance service levels and adapt product offerings to market needs. The role demands a customer-centered mindset aimed at improving client perceptions of DePuy Synthes' value, distinguishing its products through unique insights and expertise. This position suits candidates who thrive in dynamic clinical environments, demonstrate strong organizational skills, and possess solid technical knowledge of surgical instruments and protocols. Candidates should be prepared for travel that may include weekends or overnight stays and should either reside or be willing to relocate to the Springfield area.
Johnson & Johnson is committed to equal opportunity employment, encouraging veterans and individuals with disabilities to apply. The company also supports accommodations for candidates with disabilities throughout the recruitment process, emphasizing a respectful, transparent, and supportive applicant experience. Following the planned separation of the Orthopaedics business into a standalone company, DePuy Synthes, employees will transition and be governed by new employment policies under the DePuy Synthes brand. This move highlights the company's strategic focus on specialized orthopaedic healthcare solutions and growth in this important sector.
Job Requirements
- Bachelor’s degree or associate degree or medical certification
- Minimum 2 years of professional and/or related experience or minimum 4 years of professional and/or related experience
- Ability to work in a lab or operating room environment
- Valid driver’s license issued in the United States
- Ability to travel including weekend and/or overnight travel
- Residence in or willingness to relocate to Springfield, Illinois territory
- Strong interpersonal communication and negotiation skills
- Positive, self-motivated, and organized work ethic
- Ability to handle customer requests including billing and purchase orders
- Understanding of surgical instruments and procedures preferred
Job Qualifications
- Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.)
- Minimum of 2 years of professional and/or related experience or minimum 4 years of professional and/or related experience
- Recently transitioned from Active Military Duty
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills
- Ability to work in a lab/operating room environment
- Valid driver’s license issued in the United States
- Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
- Efficient, organized, self-motivated, positive and pro-active personality
- Experience in account management, sales presentations, solution selling and customer centricity
Job Duties
- Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers
- Assist in the attainment of established sales goals including market share objectives
- Guide and assist surgeons in the operating room through clinical and product knowledge
- Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
- Support customers by attending surgeries, ensuring proper equipment availability and optimizing trays
- Provide Operating Room and Sterile Processing Department consultation
- Troubleshoot and provide technical assistance
- handle customer requests, hospital billing, create and close purchase orders
- Share key customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic teams
- Prepare sales reports and documents as required
- Maintain, track and deploy equipment and assets ensuring product availability
- Maintain promotional materials in an organized manner
- Ensure DePuy Synthes services meet highest quality standards
- Focus on customer satisfaction and retention
- Differentiate DePuy Synthes products by providing unique insights
- Cover cases and manage surgeon and account relationships within geographic territory
- Offer and sell the breadth of product portfolio, services, and solutions for assigned accounts
Job Criteria
Experience
No experience required
Job Location
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