Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Benefits
competitive hourly wage
performance bonuses based on weekly, monthly, individual, and team sales goals
medical, dental, and vision insurance based on full-time hours
401k retirement plan based on full-time hours
access to all Orangetheory classes at any studio nationwide
deep discounts on all Orangetheory retail and technology products
opportunities for career growth
Covid-19 safety and health protocol for a safe work environment
monthly team-building events and reward opportunities
free AED/CPR certifications
huge discount on NASM and AFAA certifications
Job Description
West Coast Fitness is a prominent franchisee of Orangetheory Fitness, operating over 50 studios across dynamic metropolitan regions including Los Angeles, San Francisco's Bay Area, and Ohio. Established in 2014 in Los Angeles, CA, West Coast Fitness prides itself on nurturing a team-oriented culture grounded in the 3 Cs of Success: Clarity, Communication, and Collaboration. This approach fosters an inclusive, enthusiastic atmosphere aimed at cultivating future leaders. The company is renowned for its innovative, record-breaking teams that remain loyal and passionate about delivering exceptional fitness experiences to their communities.
Orangetheory Fitness, renowned for its science-driven, whole-body workout programs, integrates enduran... Show More
Orangetheory Fitness, renowned for its science-driven, whole-body workout programs, integrates enduran... Show More
Job Requirements
- High school diploma
- previous sales experience
- excellent communication skills
- ability to work in a fast-paced environment
- proficiency with Microsoft Office and data entry
- flexibility to work varied shifts including nights, weekends, and holidays
- physical ability to occasionally lift or move up to 80 pounds
- commitment to providing excellent customer service
- passion for health and wellness preferred
Job Qualifications
- High-level customer service skills
- previous sales experience with strong sales prowess, experience working in a sales quota-bearing structure highly preferred
- excellent verbal and written communication skills
- ability to multi-task and excel in a fast-paced environment
- functional computer skills required, including Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry
- flexibility to work daytime, evening, holiday, and weekend hours as needed
- ability to work and function in an ORANGE TEAM environment, Orange is more than just a color, it is an attitude
- high school diploma
- health and fitness-minded individuals highly preferred
Job Duties
- Cultivate genuine, experience-focused connections with members and guests including answering questions, resolving concerns, and ongoing outreach
- ensure a friendly, helpful, and inclusive experience for all members and guests
- deliver an exceptional and versatile sales and service experience to all members and guests
- demonstrate a commitment to ensuring a safe and clean studio environment for members and guests
- maintain accurate records using established OTF sales systems
- perform telephone inquiries, follow-up calls, and customer care calls
- host OTF studio tours with prospects and fitness program holders
- greet members and guests promptly, enthusiastically, and with a smile to create a friendly, positive environment upon entry
- participate in 1-2 OTF scheduled workouts per week
- maintain an organized and clean work environment
- respond immediately to member requests, inquiries, and concerns
- execute proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
- attend and participate in all relevant OTF training programs, events, and meetings
- establish and maintain an effective referral program
- accurately follow the daily studio cleaning checklist including pre, during and post shift activities
- maintain an organized and clean lobby/front desk area
- process accurate credit card transactions
- perform follow-up and follow-through activities with all prospective clients
- work closely with the Fitness Team to ensure that processes are fulfilled
Job Location
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