GOODWILL KEYSTONE AREA logo

Sales Associate - Part Time

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $13.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Goodwill Keystone Area is a well-established nonprofit organization dedicated to enhancing the quality of life in the communities it serves through the power of work. Operating a network of retail stores, donation centers, and career services, Goodwill Keystone Area provides opportunities and resources for individuals to rise above barriers and thrive in their personal and professional lives. With a strong commitment to diversity and inclusivity, the organization fosters a culture of belonging where all people feel respected and valued. It celebrates the richness of human experience and reflects the communities it serves, creating an environment welcoming to both employees and customers alike.

The role of Sales Associate within the Donated Goods Retail department at Goodwill Keystone Area is pivotal in maintaining exceptional store operations and delivering outstanding customer service. Reporting directly to the Customer Service Manager, this non-exempt position focuses on the daily activities that facilitate a smooth and engaging retail experience. Sales Associates are instrumental in ensuring that customers feel welcomed, assisted, and satisfied throughout their visit. This includes handling transactions with precision, organizing merchandise to promote an attractive and accessible shopping environment, and actively promoting the Goodwill mission during interactions with patrons.

In this position, employees support the retail team by executing merchandising strategies, maintaining cleanliness and product presentation on the sales floor, and participating in organizational events and safety protocol enforcement. Flexibility in scheduling, including availability for evening and weekend shifts, is necessary to effectively meet the operational needs of the store. Goodwill Keystone Area values employees who can communicate clearly, demonstrate a positive demeanor, and contribute to a safe workplace. This role is ideal for individuals who enjoy customer engagement, have basic math and cash handling skills, and are looking to be part of an organization dedicated to social good, sustainability, and community development. As a non-exempt role, the position complies with labor laws concerning work hours and age restrictions, requiring candidates to be at least 18 years old. Joining Goodwill Keystone Area as a Sales Associate offers an opportunity to grow professionally within a mission-driven retail environment that supports individuals and communities across the region.

Job Requirements

  • Must be 18 years of age or older
  • no formal education necessary
  • POS experience preferred
  • ability to stand continuously for more than 75 of the shift
  • ability to push and pull racks requiring a force of up to 20 pounds for a distance up to 100 feet for 10 percent of the shift
  • ability to perform repetitive hand and wrist motions every few seconds associated with cash register use for more than 75 of the shift
  • ability to repetitively lift textiles on hangers weighing up to 4 pounds at or above head level for 25 percent of the shift

Job Qualifications

  • Ability to read, write, hear, and speak
  • ability to perform simple math
  • ability to operate necessary equipment such as cash register and credit/debit machines
  • ability to speak English in order to interact with donors and customers satisfactorily
  • must present a neat and positive appearance
  • must be able to identify clothing sizes and gender specific differences
  • must be able to work flexible schedule to include evenings and weekends

Job Duties

  • Greets, assists customers and answers telephone in a positive and professional manner
  • operates cash register and credit/debit transactions with accuracy and according to all Goodwill Keystone Area policies and procedures
  • organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store
  • promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times
  • actively participates in organizational programs and special events
  • promotes an environment of workplace safety
  • assures that duties are performed in a safe manner and safety requirements are adhered to
  • communicates progress, problems, and concerns to the Customer Service Manager

Job Criteria

Experience

No experience required


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