SALES ASSOCIATE - OKC METRO

Oklahoma City, OK, USA|Onsite

Job Overview

Compensation

Hourly

Exact $14.00

Work Schedule

Night Shifts

Benefits

Health Insurance

Paid Time Off

employee discount

flexible schedule

Dental Insurance

Retirement Plan

Training and Development

Job Description

The hiring establishment is a convenience store chain committed to providing excellent customer service and maintaining a well-operated retail environment. This company operates in a competitive retail sector, focusing on delivering high-quality products ranging from everyday grocery items to high-margin essentials such as coffee and fountain drinks. As a convenience store, it emphasizes customer satisfaction, operational efficiency, and adherence to regulatory standards in alcoholic beverage and tobacco sales. The company prioritizes cleanliness, inventory control, and safety across all its locations, ensuring each store meets a high standard of presentation and service.

The role being offered is primarily that of an Overnight Shift Manager or Supervisor. This position is critical to maintaining the smooth operation of the store during non-traditional hours, focusing heavily on operational duties such as managing sales, ensuring security, and overseeing maintenance. The Overnight Shift Manager is responsible for adhering to all company policies, coordinating with the Store Manager, and being proactive in detecting and resolving operational issues. They are expected to deliver prompt and courteous service to customers, maintain inventory security, and supervise cash handling to prevent discrepancies.

This position demands a strong focus on general management, bookkeeping, personnel oversight, security, merchandising, and daily maintenance. Specifically, duties include preparing shift reports, managing cash overages or shortages, ensuring compliance with laws governing alcohol and tobacco sales, and maintaining cleanliness to company standards. This role requires interaction with customers and staff and mandates familiarity with company policy manuals and pricing books. The Overnight Shift Manager also plays a key role in store inspections and maintaining operational excellence, including the upkeep of refrigeration equipment and overall store presentation.

Physical stamina and the ability to work independently during overnight hours are essential for this role. The candidate must be comfortable handling tasks requiring moderate physical strength, such as stocking shelves, cleaning, lifting cases weighing up to 55 pounds, and responding to emergency situations like fires. They must also have the capacity to work in varying temperature environments such as freezers or coolers. Additionally, strong communication and organizational skills are needed to manage shift schedules, personnel issues, and customer interactions effectively.

The employment type is likely full-time overnight shift with an expectation of attendance at all scheduled hours and flexibility for occasional unscheduled shifts. While specific salary information is not provided in the source, roles of this nature usually offer competitive compensation reflecting the responsibility and physical demands of the job.

In summary, this role offers an excellent opportunity for individuals looking to develop or advance their management skills within the retail convenience store industry. It requires a blend of customer service orientation, operational expertise, and physical capability to ensure the store remains a safe, clean, and profitable environment during overnight hours.

Job Requirements

Be available to work all scheduled hours, as attendance is crucial
Be able to converse with, communicate, and understand the English language at the eighth-grade level, including the ability to hear the spoken word
Be able to perform arithmetic calculations at the eighth-grade level in order to make change, complete shift reports, and account properly during vendor check-in
Have sufficient visual acuity to check identification and process money orders
Be able to read and understand instructions for operating electronic cash registers and other equipment
Be able to move up to 55 pounds including cases of milk cartons and cases of soft drinks, beer, and juice containers, boxes of fountain syrup, mop buckets, etc., as required
Be able to stock shelves and cooler
Be able to react to a fire by moving and using a fire extinguisher weighing 20 pounds
Be able to tolerate exposure to gasoline fumes and cleaning products and follow directions on the label
Be able to ascend/descend a ladder to clean windows
Be able to tolerate exposure to cleaning products, follow directions on labels, sweep and mop floors, dust shelves, move trash containers, and place them in an outside bin
Be able to clean the parking lot and grounds surrounding the convenience store
Be able to enter and work in a cooler at a temperature of 34 degrees for up to 20 minutes at a time
Be able to enter and work in a freezer at a temperature of -20 degrees for short periods
Be able to bag ice
Be able to detect and identify objects or people up to 40 yards from the register area
Be able to operate store equipment
Be able to remain in a stationary position for up to a full nine-hour shift while performing the necessary job duties
Be able to bend, stoop, push and pull in the stocking and merchandising of the store
Be able to work as a team member to assure constant and consistent customer satisfaction

Job Qualifications

Good communication skills
Basic math proficiency
Ability to follow company policies and procedures
Customer service experience preferred
Experience with cash handling
Attention to detail
Ability to work independently or in a team
Reliability and good attendance record
Previous retail experience preferred

Job Duties

Adheres to all Company policies
Follows the work schedule as posted unless a change in schedule is arranged with the Store Manager
Gives all customers prompt and courteous service
Observes shift operating hours at all times, as assigned by the Store Manager
Assists the Store Manager in seeing that the store maintains a store-inspection grade of at least 90% on the store-inspection report
Ensures the Store Manager is made aware of all sales, cash, or operating discrepancies
Operates shift within Company guidelines to achieve sales and profit
Performs specific tasks as assigned by the Store Manager
Adheres to all city, county, state, and federal Alcoholic Beverage Sales regulations
Adheres to all city, county, state, and federal tobacco regulations
Prepares a shift-change report at the completion of shift in accordance with Company guidelines
Clocks in and out at the time clock and signs verifying all hours worked
Notifies the Store Manager of any discrepancies in the operating results on the shift report or cash over or short conditions in excess of $5.00 within 24 hours
Rings all sales as discussed in the Policy Manual
Accurately posts markups and markdowns, store use of merchandise, voids, and bad merchandise write-offs, within established guidelines
Advises the Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Shares the responsibility for controlling the inventory on the shift or in the store
Follows Company policy with regard to excessive cash in register, change box, and safe security as directed by the Store Manager
Faces bills in register
Completes shift-change report at the end of shift, as directed by the Store Manager
Follows correct vendor check-in procedure as defined in the Policy Manual and as directed by the Store Manager
Always protects Company assets
Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
Properly cleans and maintains equipment
Always has available high-margin products such as coffee, fountain drinks, etc., as directed by the Store Manager
Uses correct pricing as listed in the price book or grocery catalog for all merchandise
Uses suggestive selling techniques as directed by the Store Manager
Always keeps store floors clean, with specific responsibility being assigned by the Store Manager
Checks refrigeration equipment for proper performance a minimum of twice per shift
Cleans windows, floors, shelving, counters, and gas pumps to ensure they remain clean at all times
Check bathrooms for cleanliness every hour
Post signs on out-of-order equipment
Post signs on hazardous conditions, such as wet floors
Immediately advise the Store Manager of any maintenance problems
Be available to work all scheduled hours, as attendance is crucial, and be available to work occasional unscheduled shifts as requested or needed
Be able to converse with, communicate, and understand the English language at the eighth-grade level, including the ability to hear the spoken word
Be able to perform arithmetic calculations at the eighth-grade level in order to make change, complete shift reports, and account properly during vendor check-in
Have sufficient visual acuity to check identification and process money orders
Be able to read and understand instructions for operating electronic cash registers and other equipment
Be able to move up to 55 pounds including cases of milk cartons and cases of soft drinks, beer, and juice containers, boxes of fountain syrup, mop buckets, etc., as required
Be able to stock shelves and cooler
Be able to react to a fire by moving and using a fire extinguisher weighing 20 pounds
Be able to tolerate exposure to gasoline fumes and cleaning products and follow directions on the label
Be able to ascend/descend a ladder to clean windows
Be able to tolerate exposure to cleaning products, follow directions on labels, sweep and mop floors, dust shelves, move trash containers, and place them in an outside bin
Be able to clean the parking lot and grounds surrounding the convenience store
Be able to enter and work in a cooler at a temperature of 34 degrees for up to 20 minutes at a time
Be able to enter and work in a freezer at a temperature of -20 degrees for short periods
Be able to bag ice
Be able to detect and identify objects or people up to 40 yards from the register area
Be able to operate store equipment. Ex: cash registers, computers, and adding machines
Be able to remain in a stationary position for up to a full nine-hour shift while performing the necessary job duties
Be able to bend, stoop, push and pull in the stocking and merchandising of the store
Be able to work as a "team" member to assure constant and consistent customer satisfaction