Sales Associate, Jewelry

Brilliant Earth is a leading jewelry company committed to revolutionizing the fine jewelry industry by cultivating transparency, sustainability, compassion, and inclusivity. As one of the fastest-growing e-commerce jewelers globally, Brilliant Earth is dedicated to creating high-quality jewelry that customers can feel proud to wear, blending ethical practices with exceptional craftsmanship. The company values collaboration, respect, and employee growth, fostering a dynamic work environment where team members are encouraged to contribute their unique perspectives and celebrate collective successes. With a strong mission to promote responsible sourcing and sustainable practices, Brilliant Earth attracts employees who are passionate about making a meaningful impact in the jewelry world. The company maintains an inclusive hiring process, upholds equal opportunity employment laws, and supports diversity and inclusion as foundational principles. Employees at Brilliant Earth benefit from a supportive culture enriched by frequent team events, professional development opportunities, and a commitment to employee wellbeing and work-life balance.

The Sales Associate, Jewelry (Jewelry Consultant) position at Brilliant Earth's Roosevelt Field, NY location is a full-time, in-person role that offers an exciting opportunity to immerse yourself in the luxury jewelry industry while delivering extraordinary customer experiences. This role is central to driving sales and creating memorable moments for customers by guiding them through their purchasing journey via multiple platforms including in-person consultations, virtual appointments, phone calls, and live chat interactions. The Sales Associate is expected to use their deep product knowledge and expert sales strategies to assist customers in choosing jewelry that matches their needs and preferences. The role demands excellent interpersonal skills, communication prowess, and a proactive approach to managing customer relationships. Beyond sales, the Sales Associate also participates in post-sale services such as assisting with exchanges, resizing, and customer education, ensuring long-term customer satisfaction and loyalty.

This role offers a competitive hourly wage range of $24-$26, which may be subject to adjustments by the company. Candidates should be prepared to work a full-time schedule including weekends, reflecting the dynamic nature of retail operations. The company provides a comprehensive training program and tools needed to succeed, alongside a supportive team culture that values collaboration and shared mission-driven goals. As a Sales Associate at Brilliant Earth, you will have the opportunity to be a brand ambassador for a company that is passionately committed to redefining the jewelry industry through ethical practices and a customer-first approach. This position offers more than just a job – it’s a chance to grow your career, enhance your skills, and contribute to a purpose-driven organization dedicated to transparency and sustainability in fine jewelry.