Sales Associate - Hourly + Bonus

Mattress Warehouse is one of the largest and fastest-growing bedding retailers in the United States, committed to enhancing lives through quality sleep. As a USA family-owned and operated company with over 520 store locations nationwide, Mattress Warehouse has been a leader in the mattress industry for 30 years. The establishment is dedicated not only to offering quality products and exceptional service to its customers but also to supporting the communities it serves and protecting the environment. This makes Mattress Warehouse a reputable and reliable employer that values both employee well-being and community engagement.

Joining Mattress Warehouse means becoming part of a team-oriented work environment where your contributions are recognized and rewarded. The company empowers its associates to shape their careers and make meaningful impacts every day. Employees benefit from a robust compensation package that includes a generous hourly wage, overtime opportunities, eligibility for bonuses, and a 401(k) plan with a substantial employer match, promoting financial security. Comprehensive benefits encompassing medical, dental, vision, short and long-term disability, basic life and AD&D insurance, recognition programs, and product discounts further underline the company’s commitment to its workforce.

The Retail Sales Associate role at Mattress Warehouse is a dynamic position that offers an exciting opportunity to grow professionally while making a positive difference in customers' lives. This role centers around providing exceptional customer service and expert guidance as customers navigate their mattress purchases. Utilizing Mattress Warehouse’s exclusive bedMATCH® diagnostic sleep system, associates help customers find the perfect mattress tailored to their individual needs, based on 18 measurements and personalized recommendations. This technology-driven system enhances the customer experience by ensuring tailored, solution-oriented assistance geared towards improving sleep quality.

Sales Associates are expected to confidently represent and sell premium mattress and bedding products by following a tried and proven selling process. The position demands individuals who are motivated, results-oriented, and enthusiastic with a high-energy, team-oriented attitude. The working schedule typically involves 4-5 days a week, including evenings, most holidays, and weekends, offering between 40 to 55 hours of work weekly. This retail schedule ensures associates are present to meet customers whenever they shop, maintaining high levels of service and support.

Physical stamina is essential as the role involves lifting up to 75 pounds, resetting showroom floors, and assisting customers with loading mattress purchases. Comfort with using modern technology including mobile point of sales (POS) systems and tablets is also a crucial part of everyday duties. Additionally, associates provide a relaxed, low-pressure, and educational shopping environment focused on improving customers’ lives through effective sleep solutions.

Mattress Warehouse highly values diversity and inclusivity, proudly operating as an Equal Opportunity Employer committed to creating a welcoming environment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Exceptional career development is fostered through paid training, ongoing feedback, access to an extensive learning library, and ample growth opportunities.

If you are a motivated individual passionate about retail and dedicated to delivering outstanding customer satisfaction, Mattress Warehouse offers a rewarding career path with the support and resources needed to succeed and thrive within the company.