Sales Associate - Full Time

Total Wine & More is a leading retailer specializing in a vast selection of wine, spirits, and beer, known for its commitment to customer service, extensive product knowledge, and creating a welcoming shopping experience. As one of the largest independent fine wine and spirit retailers in the United States, Total Wine & More operates numerous stores that offer a diverse product range alongside educational opportunities for customers and employees alike. The company prides itself on fostering an inclusive and dynamic work environment where every team member plays an essential role in building the brand and ensuring customer satisfaction. They offer both part-time and full-time positions with competitive pay and comprehensive benefits, emphasizing career development and wellness for their associates.

The role of a Store Team Member at Total Wine & More is integral to delivering excellent customer service and driving sales. This position, often titled Service Team Member internally, involves engaging with customers, advising them on product selections, and providing an overall personalized shopping experience. While primary duties focus on sales responsibilities, team members also support merchandising, front-end operations, and other vital store functions as needed. The opportunity includes handling inventory management tasks such as processing freight, organizing stock, and setting up merchandise displays to maximize product visibility and appeal.

Additionally, Store Team Members are expected to participate in regular product training sessions, focusing on wine, spirits, and beer, which not only boost their product knowledge but also enhance their ability to assist customers effectively. Knowledge of promotions, advertisements, and loyalty programs is essential for creating timely and relevant customer interactions. Maintaining the store's safety, cleanliness, and compliance with all applicable laws and regulations related to alcohol sales is a key responsibility, ensuring a secure and lawful environment for both customers and staff.

The role may also include supporting the digital business by fulfilling online orders, assisting with curbside pickup, and performing deliveries while adhering to all traffic and safety laws. Candidates should expect to perform cross-functional duties as assigned, adapting to the dynamic needs of the store. This job offers a flexible schedule that may include evenings and weekends, recognizing the retail environment’s demands.

The company values its team members immensely and considers them its most significant asset. Total Wine & More is dedicated to providing the necessary resources and benefits to support employees' health and well-being through their Total Rewards program. Compensation ranges from $15.90 to $22.26 hourly, commensurate with experience, location, and other factors, ensuring pay meets or exceeds minimum wage standards. Total Wine & More is an equal opportunity employer committed to diversity and inclusion, offering reasonable accommodations throughout the employment process. This position may be seasonal or regular, with options to transition into non-seasonal roles. Overall, the company offers a vibrant, supportive work environment where employees can grow their careers, develop their skills, and contribute meaningfully to the success of the business while enjoying a comprehensive benefits package.