Sales Associate - Full Time

Total Wine & More is a leading specialty retailer of fine wine, spirits, and beer with a nationwide presence. The company is committed to providing an extensive selection of products backed by unparalleled customer service and expert knowledge. As a specialty retailer, Total Wine & More offers a unique shopping experience through its well-stocked stores, knowledgeable staff, and dedication to quality. The company values its employees as its greatest asset and supports their growth through comprehensive training, competitive compensation, and a robust benefits package. Total Wine & More fosters an inclusive work environment where diversity and equal opportunity are priorities for every team member.

The Store Team Member position at Total Wine & More plays a crucial role in enhancing the brand by delivering exceptional customer service and driving sales. The role requires engaging directly with customers, providing personalized product advice, and creating a welcoming and safe shopping environment. This position is typically available as either part-time or full-time, focusing primarily on sales responsibilities but also encompassing merchandising, inventory management, front-end duties, and support for digital operations. If assigned, delivery duties may include driving and making home deliveries, ensuring safe and professional service aligned with company policies and traffic laws. As a Service Team Member, you will report directly to the store management team and contribute to all facets of store operations.

This role is ideal for individuals enthusiastic about customer engagement and interested in developing a comprehensive knowledge of wine, spirits, and beer through ongoing product training. You will participate in training programs to build expertise, stay informed about current promotions, advertisements, and loyalty programs, and actively contribute to upholding store safety and cleanliness standards. The position demands physical stamina as it involves standing for extended periods, lifting and moving merchandise, climbing ladders, and occasionally working outdoors in varying weather conditions. Being at least 21 years old is necessary due to the regulatory requirements for the sale of alcohol.

Compensation for the role ranges from $15.90 to $22.26 hourly, depending on factors such as market location, experience, skills, and job-related knowledge. Total Wine & More emphasizes equitable compensation practices that comply with or exceed the minimum wage requirements. The company prioritizes providing a supportive and inclusive workplace, offering opportunities for career advancement supported by professional training and development. Total Wine & More's Total Rewards program further demonstrates a commitment to employee well-being by offering comprehensive benefits, including healthcare options, paid time off, and educational assistance among others.

Joining Total Wine & More means becoming part of a collaborative, fast-paced retail environment where every team member plays a vital role in the company's overall success. The retail setting offers diverse opportunities ranging from customer service and inventory management to digital business support and delivery logistics, allowing you to develop a versatile skill set. Whether you seek a seasonal role or a steady career in retail, this position provides an engaging platform to build your expertise while working alongside a passionate team that values quality and customer satisfaction.