Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
generous product discount
free sample products
guided learning and certification courses
opportunities for growth
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid vacation
sick leave
Holiday time
Job Description
Sally Beauty Holdings, Inc. is a leader in the professional beauty and haircare industry, known for its commitment to offering innovative and high-quality beauty products. With a vast network of retail stores across the United States and Canada, Sally Beauty serves professional salons and individual consumers alike, providing access to a broad range of hair care, color, and styling products. The company's dedication to inclusivity, diversity, and self-expression fosters an empowering work culture where creativity and passion for beauty thrive. As part of an evolving beauty industry, Sally Beauty is continuously advancing its offerings and services to maintain its competitive edge and market presence.Show More
The Color & Curl Concierge / Colour & Curl Specialist (CCC/CCS) position at Sally Beauty is a pivotal role that showcases the company’s dominance in the color and curl segments of the beauty industry. This role acts as a steward, enhancing both product knowledge and customer engagement through technical expertise, sales acumen, social media engagement, and business development. The CCC/CCS is not just a sales associate but a specialist deeply knowledgeable about hair color and curl technologies, capable of providing expert color and curl consulting to professional beauty salons, barbers, spas, schools, and licensed cosmetologists. This position requires ongoing education and certification, reflecting Sally Beauty’s commitment to professional growth and excellence.
In this role, the Color & Curl Concierge maximizes sales opportunities by building strong customer loyalty, fostering meaningful relationships, and driving brand awareness. The CCC/CCS is responsible for interpreting market trends, introducing new products and concepts, and conducting both in-store and virtual product education. With an emphasis on creating a welcoming retail environment through meticulous merchandising, the position demands a high level of professionalism, communication, and adaptability to market changes. This is a dynamic role suitable for individuals passionate about beauty, eager to grow their expertise, and ready to contribute to a vibrant team culture.
Employment type for this role is typically full time, offering a career path that includes comprehensive training through guided learning and certification courses. Employees enjoy a supportive work environment with opportunities for advancement, competitive product discounts, and access to benefit plans based on hours worked including medical, dental, vision, 401(k), paid vacation, and more. This role also demands flexibility including occasional travel for shows and sales meetings, requiring a professional demeanor and strong interpersonal skills to represent the Sally Beauty brand effectively within various professional and consumer settings. This opportunity is ideal for licensed cosmetologists or retail sales professionals with a passion for color and curl care who are ready to elevate their career in the beauty industry.Show Less
In this role, the Color & Curl Concierge maximizes sales opportunities by building strong customer loyalty, fostering meaningful relationships, and driving brand awareness. The CCC/CCS is responsible for interpreting market trends, introducing new products and concepts, and conducting both in-store and virtual product education. With an emphasis on creating a welcoming retail environment through meticulous merchandising, the position demands a high level of professionalism, communication, and adaptability to market changes. This is a dynamic role suitable for individuals passionate about beauty, eager to grow their expertise, and ready to contribute to a vibrant team culture.
Employment type for this role is typically full time, offering a career path that includes comprehensive training through guided learning and certification courses. Employees enjoy a supportive work environment with opportunities for advancement, competitive product discounts, and access to benefit plans based on hours worked including medical, dental, vision, 401(k), paid vacation, and more. This role also demands flexibility including occasional travel for shows and sales meetings, requiring a professional demeanor and strong interpersonal skills to represent the Sally Beauty brand effectively within various professional and consumer settings. This opportunity is ideal for licensed cosmetologists or retail sales professionals with a passion for color and curl care who are ready to elevate their career in the beauty industry.Show Less
Job Requirements
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Location
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