Sales Associate COLOR & CURL CONCIERGE 8810

Roseville, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.50 - $19.75

Work Schedule

Standard Hours

Flexible

Benefits

product discount

free sample products

Medical

Dental

Vision

401k

vacation

Sick Time

Holiday time

Job Description

Sally Beauty Holdings is a leading distributor and retailer of beauty supplies designed to meet the diverse needs of professional cosmetologists and beauty enthusiasts. As a company dedicated to empowering its customers through quality products and knowledgeable service, Sally Beauty Holdings excels in providing an innovative range of hair color, curl, and texture products. The company prides itself on its inclusive culture that celebrates diversity and encourages self-expression, enabling its employees to thrive in a supportive environment. Operating in retail stores across the United States, Canada, and other regions, Sally Beauty Holdings continues to expand its influence and maintain its dominance in the beauty industry by emphasizing customer loyalty, product education, and exceptional service.

The role of Color & Curl Concierge (also known as Colour & Curl Specialist) is pivotal in reinforcing Sally Beauty Holdings' foothold in the hair color and curl sectors. This position blends sales expertise, technical knowledge, and customer service to drive business growth and strengthen relationships with professional beauty salons, barbers, spas, schools, and licensed cosmetologists. As a steward to the industry, the Color & Curl Concierge is responsible for maximizing sales through focused customer retention strategies and market analysis, introducing new products, and delivering comprehensive product education both in physical stores and virtual settings. This role requires ongoing learning and certification, reflecting the constantly evolving trends in hair color and texture, and is vital for promoting brand awareness and increasing market share. Employment is typically full-time with scheduled hours and offers opportunities for advancement, alongside comprehensive benefit packages dependent on hours worked. This position is perfect for individuals who are passionate about beauty, eager to engage with clients, and committed to professional growth within an inspiring and dynamic company.

Job Requirements

One year retail or other sales focused experience
Licensed cosmetologist highly preferred in US and Canada
Reliable transportation to effectively service designated store and market
Ability to travel to shows and/or sales meetings a minimum of 3 times a year
Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
May be required to work in other stores and in field at times
Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs

Job Qualifications

One year retail or other sales focused experience
Licensed cosmetologist highly preferred in US and Canada
Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
Strong knowledge of POS applications
Comprehensive knowledge of computers, iPads, mobile devices and social media platforms
Strong time management and organization skills
Ability to present a professional image and interact positively with the public
Strong written and verbal communication skills at all levels within and outside the organization
Must pass color certification test within 60 days of hire to remain in position

Job Duties

Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting personal sales techniques in response to the competitive market
Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
Demonstrate CosmoProf/BSG culture values and adhere to company code of ethics and behavior