Sales Associate COLOR & CURL CONCIERGE 66017
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $18.25
Work Schedule
Standard Hours
Flexible
Benefits
product discount
free sample products
guided learning and certification courses
Opportunity for growth
Medical
Dental
Vision
401k
vacation
Sick Time
Holiday time
Job Description
Our Company is a recognized leader in the wholesale and retail distribution of professional beauty supplies. With a strong commitment to providing high-quality products and exceptional customer service, our business has been built with a clear purpose: to connect customers with the finest beauty products available. Embracing diversity and inclusivity, our company culture celebrates individuality and self-expression, which drives our continuous innovation and growth. We pride ourselves on fostering an inclusive environment where every employee is valued and has the opportunity to thrive. This dedication to diversity and acceptance is a core pillar of our organization, inspiring us to excel in serving a wide and varied clientele across the beauty industry.
We are currently seeking a passionate and knowledgeable Color & Curl Concierge / Colour & Curl Specialist to join our dynamic team. This role is pivotal in demonstrating our dominance within the hair color and curl/texture market segments, ensuring our brand maintains a leading position in the industry. The Color & Curl Concierge acts as a steward, guiding both customers and beauty professionals with expert advice, education, and sales strategies that enhance customer retention, brand loyalty, and market share growth. This position requires a unique blend of skills encompassing technical expertise in hair color and texture, talent development skills, business acumen, and digital/social media savvy.
The role involves a variety of responsibilities, including providing product education through both in-store and virtual channels, consulting with professional beauty salons, barbers, spas, and schools, and fostering relationships that drive sales and brand awareness. The successful candidate will undergo comprehensive training, including online guided learning and certification courses, to become an authority on all things related to hair color and curl care.
Primary duties include understanding customer needs to offer tailored recommendations, maintaining high standards in merchandise presentation, staying abreast of emerging beauty trends, and actively participating in the overall sales and operational processes at the store level. The role requires strong communication skills to liaise across teams and vendors, resolve customer concerns efficiently, and uphold company culture values and ethics. Additionally, responsibilities may occasionally include cash handling and ensuring store operational procedures are correctly followed.
Working with us means becoming part of a creative, passionate, and supportive team passionate about beauty. Employees enjoy generous product discounts, receive free sample products, and benefit from extensive educational opportunities designed to foster professional growth. Our comprehensive benefits may include medical, dental, and vision coverage, 401k plans, and paid vacation, sick, and holiday time based on hours worked. We are committed to supporting our employees' development and success within the company and the beauty industry at large.
If you are eager to grow your career in a vibrant and inclusive environment that champions continuous learning and personal growth, and if you meet the qualifications outlined, we encourage you to apply. Join us at a company that finds beauty in YOU and supports your journey to thrive in the exciting world of beauty products and services.
We are currently seeking a passionate and knowledgeable Color & Curl Concierge / Colour & Curl Specialist to join our dynamic team. This role is pivotal in demonstrating our dominance within the hair color and curl/texture market segments, ensuring our brand maintains a leading position in the industry. The Color & Curl Concierge acts as a steward, guiding both customers and beauty professionals with expert advice, education, and sales strategies that enhance customer retention, brand loyalty, and market share growth. This position requires a unique blend of skills encompassing technical expertise in hair color and texture, talent development skills, business acumen, and digital/social media savvy.
The role involves a variety of responsibilities, including providing product education through both in-store and virtual channels, consulting with professional beauty salons, barbers, spas, and schools, and fostering relationships that drive sales and brand awareness. The successful candidate will undergo comprehensive training, including online guided learning and certification courses, to become an authority on all things related to hair color and curl care.
Primary duties include understanding customer needs to offer tailored recommendations, maintaining high standards in merchandise presentation, staying abreast of emerging beauty trends, and actively participating in the overall sales and operational processes at the store level. The role requires strong communication skills to liaise across teams and vendors, resolve customer concerns efficiently, and uphold company culture values and ethics. Additionally, responsibilities may occasionally include cash handling and ensuring store operational procedures are correctly followed.
Working with us means becoming part of a creative, passionate, and supportive team passionate about beauty. Employees enjoy generous product discounts, receive free sample products, and benefit from extensive educational opportunities designed to foster professional growth. Our comprehensive benefits may include medical, dental, and vision coverage, 401k plans, and paid vacation, sick, and holiday time based on hours worked. We are committed to supporting our employees' development and success within the company and the beauty industry at large.
If you are eager to grow your career in a vibrant and inclusive environment that champions continuous learning and personal growth, and if you meet the qualifications outlined, we encourage you to apply. Join us at a company that finds beauty in YOU and supports your journey to thrive in the exciting world of beauty products and services.
Job Requirements
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Reliable transportation to effectively service designated store and market
- Ability to travel to shows and/or sales meetings a minimum of 3 times a year
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs
- May be required to work in other stores and in field at times
- Strong time management and organization skills and the ability to manage multiple projects at once
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Qualifications
- One year retail or other sales-focused experience
- Licensed cosmetologist highly preferred in US and Canada
- Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
- Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
- Strong knowledge of POS applications
- Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
- Strong time management and organization skills
- Ability to present a professional image and interact positively with the public
- Strong written and verbal communication skills, at all levels within and outside the organization
- Must pass Color Certification Test within 60 days of hire to remain in position
Job Duties
- Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs
- Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors
- Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner
- Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers
- Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market
- Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions
- Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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