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SALES ASSOCIATE / CASHIER

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $13.50
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Work Schedule

Flexible
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Benefits

associate discount
Employee assistance program
Smoking Cessation Program
Bereavement leave
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
Credit union membership
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
health care flexible spending account
Life insurance
Short term disability insurance
long term disability insurance
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

Marshalls at TJX Companies is part of the TJX family, a Fortune 100 company and the world’s leading off-price retailer. TJX is well-known for its vibrant, inclusive, and collaborative work environment, offering individuals the opportunity to thrive through growth, exploration, and achievement. With operations spanning four global Home Offices, Distribution Centers, and various retail store brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, TJX attracts talent passionate about retail and customer service. Employees benefit from a culture that embraces diversity and prioritizes development, fostering a workplace where opportunities to learn and make an impact abound.

Joining Marshalls means becoming part of a dynamic retail team dedicated to delivering a highly satisfying customer experience. Located at the Marshalls Store 0055 in Houston, TX, this role is hourly and starts at a competitive pay range of $13.00 to $13.50 per hour, with actual pay based on skills, qualifications, and experience. The position focuses on creating an engaging retail environment where customers feel valued and supported throughout their shopping experience.

The job responsibilities involve embodying established customer experience principles by interacting positively with customers and maintaining a clean, organized store environment. Team members are cross-trained to work in multiple store areas to adapt to business needs, ensuring smooth operations. The role includes accurate handling of transactions, promoting the store’s credit and loyalty programs, and supporting merchandising standards. Additionally, employees participate in store upkeep, loss prevention initiatives, safety awareness, and team collaboration. This multi-faceted role is designed to ensure both customer satisfaction and operational excellence within the store.

Marshalls values honesty, integrity, and respect, supporting a positive store culture. Employees receive constructive feedback and recognition to encourage continuous improvement. The role also requires adherence to labor laws and company policies, supporting shrink reduction goals, and contributing to overall store safety. TJX is committed to equal opportunity employment and provides reasonable accommodations under applicable laws. The company fosters a non-discriminatory environment, respecting all individuals regardless of race, color, religion, gender, sexual orientation, or other protected classifications.

Working at Marshalls offers more than just a job—it offers a career path with a supportive work environment and numerous benefits. The company’s comprehensive benefits package includes associate discounts, employee assistance programs, retirement savings plans, and various insurance options. Additional benefits for qualifying employees include paid parental leave, paid holidays, and educational scholarships, demonstrating TJX’s commitment to employee well-being and professional growth. This role at Marshalls provides a promising opportunity to grow within a leading retail organization while delivering exceptional customer service.

Job Requirements

  • High school diploma or equivalent
  • excellent customer service abilities
  • availability to work flexible hours including weekends and holidays
  • strong communication and organizational skills
  • capable of multitasking and adapting to changes
  • physical ability to lift heavy objects
  • ability to work collaboratively with team members
  • retail customer experience preferred

Job Qualifications

  • Possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • promotes credit and loyalty programs
  • maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • initiates and participates in store recovery as needed throughout the day

Job Criteria

Experience

No experience required


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