Sales Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $21.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Vacation pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Profit sharing
flexible schedules

Job Description

Kahoots is a dedicated pet store with a long-standing presence in Southern California communities since 1987. As a customer service-oriented establishment, Kahoots prides itself on delivering enthusiastic and personal interactions with each customer and their pets. The company’s core is built on strong values with an emphasis on staff development and internal promotions. Employees are rewarded and advanced based on demonstrated performance and ability in their roles. Kahoots offers competitive wages and flexible schedules designed to accommodate the needs of its team members. Additional benefits include vacation pay, comprehensive medical, dental, and vision insurance, as well as a 401k plan and profit-sharing opportunities, supporting employees' financial and personal well-being.

The role of Sales Associate at Kahoots is ideal for outgoing, driven, and hard-working individuals who have a passion for customer service in a retail environment centered around pet care products. Sales Associates are expected to be team-oriented, eager to learn, and adept at providing exemplary service in both in-person and telephone interactions. Candidates must be comfortable handling diverse customer needs including orders and delivery setups, utilizing product knowledge to offer tailored advice and solutions. The position requires availability for 32 to 40 hours per week with a preference for eight-hour shifts including some weekends. Being bilingual is considered a plus for this role, enhancing communication within the diverse community Kahoots serves.

Physical stamina is important for Sales Associates as the role involves standing for long periods, walking for several hours daily, and performing moderate physical activities such as bending, twisting, occasional climbing of ladders, and lifting or handling items exceeding 40 pounds. The Sales Associate will directly contribute to creating a welcoming and knowledgeable shopping experience for pet owners, fostering customer loyalty and supporting the store’s reputation as a community pet store focused on care and quality. Working at Kahoots offers not only a job but a chance to grow within a company dedicated to pet health and customer satisfaction with a core team that values hard work, learning, and community spirit.

Job Requirements

  • must be 18 years or older
  • available weekdays and weekends
  • able to work 32 to 40 hours per week with preferably 8 hour shifts
  • able to thrive in a customer service and sales-oriented environment
  • able to learn about a variety of products and apply knowledge in dynamic situations
  • excellent communication skills in person and over the phone
  • able to provide excellent customer service while handling orders and deliveries
  • team oriented
  • bilingual is a plus
  • physically able to stand for up to 8 hours
  • able to walk 4 to 8 hours per day
  • able to bend and twist for 2 to 6 hours per day
  • occasionally able to climb ladders
  • able to lift, push, pull, or carry 40 plus pounds for 2 to 6 hours per day

Job Qualifications

  • high school diploma or equivalent
  • prior retail or customer service experience preferred
  • strong communication skills
  • ability to learn product information quickly
  • willingness to work flexible hours including weekends
  • team-oriented mindset
  • basic math skills for handling transactions

Job Duties

  • assist customers with product selections and inquiries
  • operate cash register and handle transactions
  • stock shelves and maintain store cleanliness
  • set up and manage delivery orders
  • provide accurate product knowledge to customers and staff
  • collaborate with team members to achieve sales goals
  • maintain a positive, friendly, and patient attitude with customers

Job Criteria

Experience

Entry Level (1-2 years)


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