Sales Assistant/Receptionist

The Sales Assistant/Receptionist plays a crucial role within the Sales Department, working diligently under established guidelines to maximize revenue opportunities both from an order entry and accounting perspective. This position is designed to support the sales team by managing clerical tasks that help maintain smooth operations and provide excellent customer support. The company operates in a dynamic and fast-paced environment where the sales department is central to business success, and the Sales Assistant/Receptionist acts as an essential liaison between customers, internal teams, and external visitors.

The hiring company is an established enterprise with a focus on delivering exceptional service through organized administrative and sales support. In this context, the Sales Assistant/Receptionist contributes to maximizing station revenue by accurately processing orders, tracking traffic and accounting information, and handling a range of clerical duties that keep the department organized and functioning effectively. This role requires a highly organized individual who is skilled in multitasking and communication, capable of managing incoming calls, greeting visitors, and assisting with daily office needs.

In addition to clerical support, the Sales Assistant/Receptionist is responsible for maintaining knowledge of the latest traffic policies, practices, and procedures to ensure compliance and efficient workflow. This includes entering critical data into computer systems, ledgers, and order records, corresponding directly with customers to resolve inquiries and account issues, as well as preparing detailed forms and reports. Inventory monitoring and file maintenance also fall under this role's responsibilities, further supporting the sales department’s daily functions.

Serving as the first point of contact, the Sales Assistant/Receptionist greets visitors and provides excellent customer service, embodying the company’s professional image. They answer and route telephone calls efficiently, take messages, and manage incoming and outgoing packages, ensuring smooth communication flow and logistical support. This multifaceted position requires someone with outstanding communication skills, both verbal and written, as well as proficiency with various office technologies including computers, telephones, copiers, scanners, and fax machines.

This position is onsite and offers a stable, supportive working environment within the sales or media sector, making it ideal for someone with one year or more of clerical or administrative assistance experience. The Sales Assistant/Receptionist role is pivotal in supporting department personnel and advancing the company's sales objectives through reliable clerical management and exemplary customer engagement.