Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Vision Insurance
Disability insurance
Job Description
Our client is a reputable company specializing in electronics devices and related products, located in Santa Ana, California. This well-established business operates in the technology and electronics sector, providing innovative products to customers across the United States. The company places high importance on quality, customer satisfaction, and efficient operational processes, supporting a dynamic sales team that manages sales transactions and customer relations within the U.S. market. As an employer, they offer a full-time, non-exempt position with a competitive hourly wage range of $22 to $24, reflecting the candidate's experience and expertise. The working hours are Monday through Friday, from 8:30 a.m. to 5:00 p.m., requiring an onsite presence to maintain effective communication and workflow within the team and other departments.
The role of Japanese Bilingual Sales Assistant is integral to the sales operations. This position requires a candidate proficient in both English and Japanese who can seamlessly handle communication between the U.S.-based customers and the company's headquarters and factories in Japan. The assistant will be responsible for managing purchase orders (POs), coordinating shipment processes, and serving as a primary point of contact for customers regarding orders and payments. This role demands a high level of attention to detail and organizational skills as it involves processing and tracking orders using specialized order management systems (OMS) and supporting sales reporting through Microsoft Office tools such as Excel and Word.
Specifically, the Sales Assistant will facilitate the flow of information using bilingual communication, ensuring accuracy and timeliness in handling orders and related shipments. The position is suitable for individuals who excel in a fast-paced environment and possess excellent communication skills in both languages to maintain professional and clear customer and internal correspondence. Familiarity with software tools like Salesforce is preferred to assist with sales documentation and reporting functions. Overall, this role supports the sales team by enhancing their operational efficiency and ensuring customer satisfaction through precise handling of sales transactions and related administrative tasks. This opportunity is ideal for candidates looking to leverage their bilingual skills within a technologically driven sales environment in the electronics industry.
The role of Japanese Bilingual Sales Assistant is integral to the sales operations. This position requires a candidate proficient in both English and Japanese who can seamlessly handle communication between the U.S.-based customers and the company's headquarters and factories in Japan. The assistant will be responsible for managing purchase orders (POs), coordinating shipment processes, and serving as a primary point of contact for customers regarding orders and payments. This role demands a high level of attention to detail and organizational skills as it involves processing and tracking orders using specialized order management systems (OMS) and supporting sales reporting through Microsoft Office tools such as Excel and Word.
Specifically, the Sales Assistant will facilitate the flow of information using bilingual communication, ensuring accuracy and timeliness in handling orders and related shipments. The position is suitable for individuals who excel in a fast-paced environment and possess excellent communication skills in both languages to maintain professional and clear customer and internal correspondence. Familiarity with software tools like Salesforce is preferred to assist with sales documentation and reporting functions. Overall, this role supports the sales team by enhancing their operational efficiency and ensuring customer satisfaction through precise handling of sales transactions and related administrative tasks. This opportunity is ideal for candidates looking to leverage their bilingual skills within a technologically driven sales environment in the electronics industry.
Job Requirements
- Business-level proficiency in both English and Japanese
- proficiency in Microsoft Excel and Word
- ability to communicate effectively both in English and Japanese
- experience with order management systems preferred
- ability to manage multiple tasks efficiently
- strong attention to detail
- prior experience in sales or customer support roles preferred
Job Qualifications
- Business-level proficiency in both English and Japanese (reading, writing, and email correspondence required)
- proficiency in Microsoft Excel and Word
- experience with order management system (OMS) or similar preferred
- Salesforce experience a plus
- strong organizational skills, attention to detail, and ability to manage multiple tasks
- excellent written and verbal communication skills
- prior experience in inside sales, customer support, or sales assistant roles preferred
Job Duties
- Process and manage purchase orders (POs) received by the sales team
- coordinate shipment processing and related documentation
- communicate with customers regarding purchase order and shipment status, accounts receivable, and related matters (primarily in English)
- communicate with Japanese headquarters and factories regarding orders, shipments, and other operational issues (primarily in Japanese, via email)
- use order management system (OMS) for processing and tracking
- handle transactions and data input through customer portals as needed
- support sales reporting and data management using Excel, Word, and other Microsoft Office tools
- assist with Salesforce operations (experience preferred)
- provide administrative support for various ad-hoc tasks as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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