Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.60 - $27.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Competitive total rewards package
Career growth opportunities
Diverse and inclusive workplace
Job Description
Ann Sacks is a prestigious luxury brand renowned for its exquisite tile and stone offerings, serving architecture and design professionals as well as homeowners with high-end products that embody craftsmanship and aesthetic excellence. Located in Dallas, TX, the Ann Sacks showroom operates in an onsite work environment where every client interaction is valued and treated with utmost professionalism. The company is committed to providing a premium customer experience through its dedicated team who uphold "The Ann Sacks Way," a unique approach focused on warmth, knowledge, and expert guidance throughout the client journey. Ann Sacks is part of the larger Kohler... Show More
Job Requirements
- Authorized to work in the US without requiring sponsorship now or in the future
- Minimum 2 years of administrative experience or 1-2 years of retail sales preferably with a luxury brand
- Coursework in interior design or business with a focus on management or marketing preferred but not required
- Comfortable with Windows operating systems and intermediate skills with MS Office suite
- Demonstrated organizational and collaborative skills with high levels of verbal and written communication skills
- Exemplary customer service skills
- Ability to flex between a high volume of competing priorities
Job Qualifications
- Minimum 2 years of administrative experience or 1-2 years of retail sales preferably with a luxury brand
- Coursework in interior design or business with a focus on management or marketing is preferred but not required
- Comfortable with Windows operating systems and intermediate skills with MS Office suite
- Experience with Salesforce or a CRM program is a bonus
- Demonstrated organizational and collaborative skills with high levels of verbal and written communication skills
- Exemplary customer service skills
- Ability to flex between a high volume of competing priorities
- Goal-oriented individuals with a desire to achieve and surpass established job duties and targets
Job Duties
- Act as a concierge provide a warm welcome leading brand introduction and showroom journey
- Gracious qualifying of all clients including design trade homeowners and trades
- Fielding and directing customer inquiries via phones and general email inbox
- Utilize Salesforce to document client interactions including phone calls and quote requests
- Assist clients as needed on the selling floor
- Support team with quote creation as requested
- Maintain sample inventory including order placement and shipment receiving
- Maintain office supplies including hospitality items wrap pack materials and marketing collateral
- Merchandising support of all displays
- Become familiar with showroom layout and displays
- Assist in showroom merchandising and general upkeep including light housekeeping
- Gain working knowledge of all product lines and specifications
- Assist in preparation of launches client appointments materials prep and follow up
- Operational and hosting support for execution of showroom events
- Salesforce administration of material bank leads follow-up communications as directed
- Instagram account administration as directed by showroom manager and central office
- Support of retail assortment where applicable
- Monthly retail category sales goals
- Inventory management and reporting of retail products according to established cadence
- Other projects as assigned
Job Location
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