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Kimpton Hotels & Restaurants logo

Sales and Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $88,900.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Kimpton Hotels is a renowned boutique hotel brand that was founded with a bold mission to transform the traditional hospitality experience into one that is genuine, heartfelt, and deeply human. Born in San Francisco in 1981 from the vision of Bill Kimpton, the company has been a pioneer in creating environments where personal connections flourish, and where guests and employees alike can feel valued, celebrated, and inspired. This culture of authenticity and entrepreneurial spirit sets Kimpton apart from conventional hotel chains, emphasizing creativity, self-leadership, and a vibrant workplace where individuality is not just accepted, but championed.

Kimpton Hotels ... Show More

Job Requirements

  • 1+ years related experience in hospitality industry
  • Solid knowledge of food plus beverage and meeting room sets
  • Thorough knowledge of property, space, food plus beverage offerings and capacities
  • High level of creativity and enthusiasm
  • Well organized with detail orientated and excellent follow-up skills
  • Superior writing skills
  • Knowledge of Microsoft Office
  • Delphi experience preferred but not required

Job Qualifications

  • 1+ years related experience in hospitality industry with solid knowledge of food plus beverage and meeting room sets
  • Thorough knowledge of property, space, food plus beverage offerings and capacities
  • High level of creativity, enthusiasm and flexibility
  • Well organized, detail orientated and excellent follow-up skills
  • Superior writing skills and knowledge of Microsoft Office
  • Delphi experience preferred but not required
  • Ability to be yourself, lead yourself, make it count

Job Duties

  • Coordinate meetings, conferences, exhibit shows or other special events and activities with accuracy and detailed communication outlines for the client and hotel departments
  • Ensure that all contracted groups are meeting or exceeding minimum food plus beverage revenues, guest room revenues, meeting room rental revenues, and monitoring for potential attrition
  • Coordinate menu arrangements for conference clients that maximize the revenue potential for the hotel, while serving the client
  • Obtain conference rooming lists, monitor cut-off dates, and obtain rooming lists by the due date and sales contract
  • Assist conference clients with off-premise hotel details
  • Conduct tours for potential and booked clients providing personable experiences
  • Provide an accurate Conference Profile documenting all aspects of a particular conference, including menus, meeting set-ups, client profiles, reservation pick-up statistics and other pertinent information
  • Prepare a comprehensive Post Conference Report on all conferences
  • Complete and distribute banquet event orders, reports, and correspondence as required
  • Maintain accurate and current space blocks in the group function room log, observing proper turnovers and releasing unused space as appropriate
  • Participate in weekly banquet event order, sales, and operations meetings, maintaining a local catering sales goal

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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