Sales & Service Advisor

Gunnell's Tire & Auto is a reputable automotive service company dedicated to delivering exceptional customer experiences and high-quality automotive solutions. As a company that values speed, accuracy, and superior service, Gunnell's has built a results-focused and performance-driven team that plays a crucial role in shaping memorable experiences for both customers and team members alike. The company prides itself on offering comprehensive benefits commonly found in larger organizations, while also providing a unique competitive edge that sets it apart in the automotive service industry. With a commitment to genuine career growth, Gunnell's Tire & Auto has a proven track record of promoting team members into roles such as Service Manager or other management positions, fostering a supportive and progressive work environment.

The role of the Service Advisor at Gunnell's Tire & Auto is integral to the daily success and reputation of the company. This position involves directly interacting with customers by delivering world-class service experiences from the moment they enter the establishment. The Service Advisor acts as a crucial liaison between the customer and the technicians, effectively translating complex mechanical information into clear and accessible recommendations. This role requires confidence and skill in confidently selling automotive products and services, including tires, wheels, repairs, warranties, and more. Service Advisors also perform visual inspections and meticulously document their findings to ensure transparency and clarity for the customer.

In addition to handling sales and customer service, Service Advisors build long-lasting relationships that transform first-time visitors into loyal customers, thereby contributing to the growth and sustainability of the business. They are responsible for maintaining the showroom and inventory standards, ensuring the environment reflects the company's dedication to quality. Collaboration with the team to maintain smooth, efficient, and safe operations is another key component of the role. This dynamic and customer-facing position calls for someone who is not only a self-starter but also possesses strong communication, organizational, and problem-solving skills. The ideal candidate demonstrates a genuine willingness to learn, grow, and eventually take on leadership responsibilities within the company.

Gunnell's Tire & Auto offers competitive hourly pay with commission and overtime opportunities, alongside paid vacation and holiday time. Employees benefit from a robust package of medical, dental, vision, life, and supplemental insurance options. Investments in employee futures are also evident with a 401(k) plan featuring company matching contributions. Additional perks include employee discounts, referral bonuses, and ASE (Automotive Service Excellence) reimbursement. With a culture grounded in respect, diversity, and inclusivity, Gunnell's Tire & Auto commits to providing a workplace where everyone can thrive. Applying for the Service Advisor position means joining a solid team dedicated to excellence, where each application is reviewed personally by recruitment experts and selected candidates receive direct communication within the week.