Sales and Reservations Specialist

DePAW Pet Resort is a well-established pet care facility that has been providing peace of mind to pet parents since 1995. Known for its dedication to delivering exceptional services, DePAW offers a comprehensive range of resort amenities for dogs and cats, including boarding, daycare, grooming, and training. This pet resort prides itself on creating a community of pet lovers who share common interests and values, ensuring that every furry companion receives the highest level of care and attention. The team at DePAW fosters a friendly, upbeat environment that combines professionalism with genuine love for animals. Their commitment to quality is reflected in the award-winning services and the consistent positive feedback from satisfied clients.

DePAW Pet Resort is currently seeking a full-time Inside Sales Representative to join their enthusiastic team. This role is designed for individuals who have a high energy level, enjoy engaging with people, and possess excellent sales and communication skills. The position involves handling incoming calls from both current and prospective clients, promoting the resort's services, booking reservations, and delivering outstanding customer service. One of the key benefits of this role is that there are no cold calls involved, allowing the sales process to be focused purely on nurturing existing interest and converting it into valuable client relationships.

The ideal candidate will be someone who is positive, motivated, and comfortable working in a fast-paced environment. They should have polished verbal skills and a willingness to learn and apply DePAW’s proven coaching system to enhance their sales performance and customer interactions. This role also requires an individual who can multitask effectively and maintain a professional demeanor while managing multiple communication channels including phone calls, voicemails, and emails.

Apart from sales responsibilities, the Inside Sales Representative will also have the opportunity to engage directly with pets by providing facility tours and participating in local pet events. This makes the role uniquely suited for those who love animals and enjoy a dynamic work environment. Candidates must be comfortable around all types of dog breeds and sizes, including managing behavioral aspects such as dogs that pull, jump up, or bark.

Employees in this position benefit from professional training aimed at improving their skills and confidence. The company offers a competitive hourly wage ranging from $16.50 to $18.50, alongside commission and bonuses, making it a rewarding opportunity financially as well. Additional perks include employee discounts, the ability to bring your dog to work, health insurance, dental and vision coverage paid by the employer, paid time off, and a flexible schedule with shifts typically lasting between 6 to 8 hours. This role operates Monday to Friday with rotating weekends, providing a balanced work-life schedule.

In summary, the Inside Sales Representative role at DePAW Pet Resort is perfect for someone passionate about pets, skilled in sales, and looking to grow within a supportive and fun industry. It offers a unique blend of customer interaction, pet engagement, and professional development all within a respected and established pet care community.