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DePAW Pet Resort logo

Sales and Reservations Specialist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $18.50
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

401(k)
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Vision Insurance

Job Description

DePAW Pet Resort is a well-established pet care facility that has been providing peace of mind to pet parents since 1995. Known for its dedication to delivering exceptional services, DePAW offers a comprehensive range of resort amenities for dogs and cats, including boarding, daycare, grooming, and training. This pet resort prides itself on creating a community of pet lovers who share common interests and values, ensuring that every furry companion receives the highest level of care and attention. The team at DePAW fosters a friendly, upbeat environment that combines professionalism with genuine love for animals. Their commitment to quality is... Show More

Job Requirements

  • High school diploma or equivalent
  • excellent communication skills
  • ability to handle multiple tasks simultaneously
  • motivated to achieve sales goals
  • comfortable working in a fast-paced environment
  • love for animals and comfort around dogs of all breeds and sizes
  • availability to work Monday to Friday and rotating weekends

Job Qualifications

  • Some inside sales success preferred
  • previous experience as a retail sales representative, sales associate, inbound sales representative, reservation agent, or phone sales representative
  • polished verbal communication skills
  • ability to multitask effectively
  • motivated and positive attitude
  • experience with Gingr Reservation System is a plus

Job Duties

  • Answering incoming phone calls, voicemails, and emails in a prompt and professional manner
  • utilizing the company’s proven sales process which ensures overall success
  • providing accurate and concise information to clients utilizing the tools provided
  • handling reservation confirmations in a timely manner along with service changes and add-ons
  • providing facility tours and staffing local pet events
  • handling dogs that pull, jump up and bark
  • must be comfortable around all types of breeds and sizes of dogs
  • providing both written and verbal communication to our customers
  • other duties and tasks as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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