Sales and Meeting Coordinator

The hiring establishment for this position is a reputable hotel that is committed to providing exceptional guest experiences and maintaining a strong presence in the hospitality industry. The hotel prides itself on its quality services and comprehensive hospitality offerings, spanning comfortable guestrooms, premium meeting spaces, and engaging banquet facilities. Known for its professional environment and dedication to excellence, the hotel fosters a team-oriented culture where staff members are valued and opportunities for career growth are supported.

This Sales and Meeting Coordinator role is designed to support the Director of Sales and the broader sales team in enhancing sales initiatives aligned with the hotel’s strategic plans and LBA sales objectives. The Coordinator acts as a vital administrative backbone and liaison in the sales department, effectively managing leads and distributing sales opportunities to team members. This position is integral to ensuring that sales efforts are optimized and that client engagements are executed seamlessly.

The Coordinator’s responsibilities also extend to managing communications related to proposals, contracts, and rooming lists, as well as facilitating client interactions for site visits. They will be directly involved in the operational aspects of meetings and events, assisting the Sales and Catering Manager or Event Manager in the planning and coordination of banquets and meetings. The role demands a versatile, proactive individual capable of working collaboratively with different departments to deliver superior customer service and meet business objectives.

Applicants can expect a dynamic work environment where they will engage with multiple facets of hotel operations, from sales administration to event logistics. This position requires a candidate who is detail-oriented, organized, and adept in customer relationship management systems such as Salesforce, Delphi, or similar software, alongside strong skills in Microsoft Office applications. The role entails standing, lifting, and carrying responsibilities, highlighting the need for physical stamina and a hospitable disposition.

The Sales and Meeting Coordinator will also be a key player in managing group bookings, generating Banquet Event Orders (BEOs), and ensuring accuracy in contract execution and billing processes. They will regularly liaise with internal departments such as Food and Beverage, Guest Services, and Housekeeping to guarantee that client expectations are met and surpass the standard hotel offerings. This role is not suitable for remote work, emphasizing the importance of physical presence and the ability to engage professionally with clients and team members on-site.

The position offers potential career advancement to roles such as Sales Manager, Senior Sales Manager, Guest Service Manager, or Assistant General Manager, making it an excellent opportunity for professional growth within the hospitality industry. Attention to detail, integrity, and strong communication skills are essential prerequisites, as employees will have access to guest rooms and sensitive property areas, requiring trustworthiness and adherence to company policies and security procedures.