Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,400.00 - $72,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
performance bonuses
Job Description
Pacific Hospitality Group is a family-focused hospitality company known for its unique owner/operator approach that creates value for both investors and team members. The company is committed to long-term holds that support business growth and development of its team members. Rooted in values that honor God and prioritize enriching people’s lives through memorable experiences and community giving, Pacific Hospitality Group emphasizes sustainable growth and long-term value creation. Their guiding principles include integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, change, humility, respect, and fulfillment, which reflect the company culture and operational philosophy.
The role available is for an Executive Meeting Manager (EMM), a strategic sales position within the hospitality sector primarily focused on generating group revenue by managing and converting small-to-mid-size group business from 10 to 54 rooms. The position is designed to handle a high volume of leads and short-term bookings, requiring a balance of strategic selling skills, client relationship management, and swift response times to maximize revenue opportunities. Serving as a central figure between sales, revenue management, and operations, the Executive Meeting Manager ensures the seamless execution of group bookings, from initial inquiry through event turnover.
With a salary range between $70,400 and $72,000, this full-time employment opportunity offers a stable career path within a respected hospitality organization. The Executive Meeting Manager is instrumental in achieving sales targets, negotiating and closing group business, maintaining client relationships, and coordinating with various internal teams to align with property revenue strategies. This position requires a proactive approach to soliciting new business, managing a robust sales pipeline, and adapting sales strategies based on market trends and demand patterns.
Key responsibilities include managing and responding promptly to group leads, driving inquiry conversion through pricing and negotiation, upselling rooms and ancillary services, and maintaining strong client communications throughout the sales cycle. Additionally, the Executive Meeting Manager is responsible for closely partnering with revenue management for pricing and inventory control, coordinating with event management for smooth execution, and maintaining detailed client records in CRM systems like Delphi or Salesforce.
Candidates are expected to have a bachelor’s degree in hospitality, business, or a related field, along with 2 to 5 years of hotel or group sales experience, ideally within luxury or resort environments. A proven track record in achieving revenue targets, excellent communication skills, the ability to manage high-volume workloads, and strong organizational skills are critical for success in this role. The environment is fast-paced and deadline-driven, requiring coordination across multiple departments and occasional travel for client meetings or industry events.
Pacific Hospitality Group offers equal employment opportunities without discrimination and maintains a supportive, inclusive work culture that values diversity and compliance with all applicable laws. The Executive Meeting Manager position represents a significant opportunity for professionals seeking to advance in hospitality sales within a principled and growth-oriented organization.
The role available is for an Executive Meeting Manager (EMM), a strategic sales position within the hospitality sector primarily focused on generating group revenue by managing and converting small-to-mid-size group business from 10 to 54 rooms. The position is designed to handle a high volume of leads and short-term bookings, requiring a balance of strategic selling skills, client relationship management, and swift response times to maximize revenue opportunities. Serving as a central figure between sales, revenue management, and operations, the Executive Meeting Manager ensures the seamless execution of group bookings, from initial inquiry through event turnover.
With a salary range between $70,400 and $72,000, this full-time employment opportunity offers a stable career path within a respected hospitality organization. The Executive Meeting Manager is instrumental in achieving sales targets, negotiating and closing group business, maintaining client relationships, and coordinating with various internal teams to align with property revenue strategies. This position requires a proactive approach to soliciting new business, managing a robust sales pipeline, and adapting sales strategies based on market trends and demand patterns.
Key responsibilities include managing and responding promptly to group leads, driving inquiry conversion through pricing and negotiation, upselling rooms and ancillary services, and maintaining strong client communications throughout the sales cycle. Additionally, the Executive Meeting Manager is responsible for closely partnering with revenue management for pricing and inventory control, coordinating with event management for smooth execution, and maintaining detailed client records in CRM systems like Delphi or Salesforce.
Candidates are expected to have a bachelor’s degree in hospitality, business, or a related field, along with 2 to 5 years of hotel or group sales experience, ideally within luxury or resort environments. A proven track record in achieving revenue targets, excellent communication skills, the ability to manage high-volume workloads, and strong organizational skills are critical for success in this role. The environment is fast-paced and deadline-driven, requiring coordination across multiple departments and occasional travel for client meetings or industry events.
Pacific Hospitality Group offers equal employment opportunities without discrimination and maintains a supportive, inclusive work culture that values diversity and compliance with all applicable laws. The Executive Meeting Manager position represents a significant opportunity for professionals seeking to advance in hospitality sales within a principled and growth-oriented organization.
Job Requirements
- Bachelor’s degree in hospitality, business, or related field preferred
- 2-5 years of hotel sales or group sales experience, preferably in a luxury or resort environment
- Proven track record of achieving revenue and conversion targets
- Strong understanding of group sales processes, contracts, and negotiation strategies
- Experience with CRM systems such as Delphi and Salesforce preferred
- Excellent communication, organizational, and time management skills
- Ability to manage a high-volume workload with attention to detail and responsiveness
Job Qualifications
- Bachelor’s degree in hospitality, business, or related field preferred
- 2-5 years of hotel sales or group sales experience, preferably in a luxury or resort environment
- Proven track record of achieving revenue and conversion targets
- Strong understanding of group sales processes, contracts, and negotiation strategies
- Experience with CRM systems (e.g., Delphi, Salesforce) and hotel systems preferred
- Excellent communication, organizational, and time management skills
- Ability to manage a high-volume workload with attention to detail and responsiveness
Job Duties
- Manage and respond to all incoming group leads within the 10-54 room range in a timely and professional manner
- Drive conversion of inquiries through strategic negotiation, pricing alignment, and proactive follow-up
- Actively solicit new business through outbound prospecting, client outreach, and account development
- Achieve and exceed assigned revenue, room night, and conversion targets
- Identify opportunities to upsell guest rooms, meeting space, and ancillary services
- Build and maintain strong relationships with corporate clients, third-party planners, and repeat group accounts
- Ensure consistent communication throughout the sales cycle, from inquiry to contract execution
- Maintain accurate and up-to-date client records in CRM systems
- Partner closely with revenue management to ensure pricing, inventory control, and displacement strategies are aligned
- Coordinate with group rooms, reservations, and event management teams for seamless group execution
- Conduct detailed turnover of confirmed groups to operations teams, ensuring accuracy and completeness
- Maintain a strong and organized sales pipeline, ensuring all opportunities are actively managed
- Track lead activity, conversion metrics, and booking pace to support forecasting and reporting
- Participate in regular sales meetings, strategy sessions, and performance reviews
- Monitor market trends, competitor activity, and demand patterns within the assigned segment
- Adjust selling strategies to optimize performance during need periods and shoulder dates
- Contribute insights to support overall sales and revenue strategy
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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