SALES & MARKETING COORDINATOR

Madison, WI, USA|

Job Overview

Compensation

Salary

Range $41,900.00 - $54,800.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Stock Ownership Plan (ESOP)

Professional Development

Flexible work schedule

Job Description

Our company operates in the dynamic advertising and media sector, specializing in delivering effective marketing solutions to a diverse client base. We pride ourselves on maintaining a collaborative environment where teamwork and innovation drive success. As a well-established player in the media marketplace, our organization fosters a culture rooted in integrity, dedication, and employee ownership, reflecting our core values and ESOP culture. The company is committed to leveraging cutting-edge technology and data-driven strategies to support our clients' advertising needs and maximize campaign impacts. We are currently seeking a proactive and detail-oriented Sales Support Specialist to join our team. This position reports directly to the Sales Manager and plays a critical role in supporting the sales team by managing CRM data, preparing proposals, coordinating advertising materials, and facilitating smooth communication between departments and clients. This role is designed for an individual who thrives in a fast-paced environment and is adept at multitasking, organization, and client interaction. While the position does not carry supervisory responsibilities, it offers opportunities for direct involvement in sales projects and client engagement, making it ideal for candidates eager to develop their career in sales and marketing support. The role also involves event and sponsorship assistance, administrative duties, and ensuring operational efficiency within the sales process. Proven proficiency with CRM platforms, Microsoft Office, and basic analytics tools will help the candidate succeed. The position emphasizes a commitment to quality data management, precise documentation, and clear correspondence, ensuring our sales operations run smoothly and effectively. Candidates joining our team will contribute directly to achieving business objectives and enhancing client satisfaction through diligent support and strategic coordination. This is a fantastic opportunity for individuals seeking a challenging yet rewarding role in sales support within a forward-thinking media company. The employment type is full-time, and while salary details are competitive and commensurate with experience, they will be discussed during the interview process. We are fully committed to supporting our employees, providing a collaborative and inclusive workplace where each team member's contributions help drive collective success.

Job Requirements

Post-secondary education or equivalent combination of education, training, and relevant experience preferred
experience in sales support, customer service, marketing, administrative, or related business functions preferred
strong listening, communication (verbal and written), presentation, and interpersonal skills
proficiency with basic computer applications and business software, including Microsoft Office
comfortable with CRM platforms and digital tools
ability to assess client needs and develop effective, result-driven marketing solutions
ability to manage multiple priorities and deadlines with confidence
self-motivated, trustworthy, persuasive, and results-oriented, with the ability to work independently and collaboratively as part of a team
demonstrated alignment with company core values and ESOP culture
valid driver's license and ability to maintain adequate automobile insurance

Job Qualifications

Post-secondary education or equivalent combination of education, training, and relevant experience preferred
experience in sales support, customer service, marketing, administrative, or related business functions preferred
strong listening, communication (verbal and written), presentation, and interpersonal skills
proficiency with basic computer applications and business software, including Microsoft Office
comfortable with CRM platforms and digital tools
ability to assess client needs and develop effective, result-driven marketing solutions
ability to manage multiple priorities and deadlines with confidence
self-motivated, trustworthy, persuasive, and results-oriented, with the ability to work independently and collaboratively as part of a team
demonstrated alignment with company core values and ESOP culture
valid driver's license and ability to maintain adequate automobile insurance

Job Duties

Maintain and update CRM records with accuracy and consistency
conduct regular CRM audits to ensure clean data and eliminate duplicates
generate weekly, monthly, and quarterly sales reports for leadership and account executives
track contract status, renewal dates, and outstanding paperwork
monitor campaign performance and pull basic analytics for impressions, clicks, and fulfillment
create customized proposals, media plans, and presentations aligned with client goals
prepare sales materials including media kits, rate cards, case studies, and one-sheets
assist with RFP responses by gathering assets, pricing, and timelines
manage insertion orders and ensure accuracy before processing
potential direct sales opportunities with ancillary and special project sales
manage email correspondence with clients and internal teams
respond to basic client inquiries to support account executives
send follow-up communications after campaigns or events
coordinate delivery of proofs and gather client approvals
schedule and track advertising placements across print and digital platforms
oversee product inventory and availability across all media channels
track deliverables to ensure timely submission of creative assets and approvals
coordinate internal workflows between sales, production, editorial, and events teams
assist with event coordination, including sponsorship fulfillment and promotional activities
prepare event materials such as signage, attendee lists, and sponsor deliverables
support promotional efforts tied to events, including social media and email marketing
process billing requests and collaborate with accounting on invoicing accuracy
maintain organized digital filing systems for proposals, contracts, and creative assets
support onboarding of new clients, including welcome emails and CRM setup
assist with vendor coordination for print, digital, or event-related needs
perform other duties as assigned by manager