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Sales & Events Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Extensive training program
Career Development
Employee Discounts
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Job Description

Morton's The Steakhouse in Nashville is a distinguished restaurant renowned for its premium steaks, exceptional service, and elegant dining experience. As part of the national Morton’s brand, which has built a reputation for excellence in fine dining, the Nashville location benefits from a prime downtown setting. Positioned steps away from iconic landmarks such as Bridgestone Arena and Nissan Stadium, as well as the city’s vibrant live music scene, this establishment offers guests a quintessential Nashville experience paired with world-class culinary offerings. With its steady growth and dynamic atmosphere, Morton’s Nashville is an exciting place for hospitality professionals seeking to advance their careers within an esteemed and well-established company. The restaurant prides itself on delivering impeccable service and creating memorable dining events that exceed guest expectations. The venue's private dining spaces and event capabilities enhance its appeal as an ideal location for business meetings, social gatherings, and special occasions in the city’s heart.As a Sales & Events On-Site Manager for Morton’s The Steakhouse in Nashville, you will play a pivotal role in driving private dining and event revenue while developing strong, meaningful relationships within the local community. This full-time, salaried role includes a competitive base salary with commission incentives, reflecting the value of your contribution to the team’s success. Your core responsibility will be to oversee all aspects of catered events, from initial client outreach and business development to executing and managing events on site. Building and maintaining a robust pipeline of new and existing business opportunities will be crucial, requiring proactive networking with corporate clients, event planners, and local influencers. You will collaborate closely with sales managers and coordinators to identify and secure bookings and upsell Morton’s services to meet and exceed clients’ needs.The position demands a dedicated hands-on leader with a "Do Whatever It Takes" attitude who is committed to delivering excellence in guest satisfaction. Your ability to train staff, delegate responsibilities effectively, and foster a customer-centric culture will ensure every event reflects the high standards of the Morton’s brand. Key to your success will be strategic use of sales techniques including business potential qualification, objection handling, and Features-Adjectives-Benefits (FAB) selling. You will maintain daily management of the current book of business and nurture prospects through all stages from inquiries to confirmed bookings. Acting as an ambassador for Morton’s, you will engage with local key influencers such as hotels, visitor bureaus, chambers of commerce, and residential complexes to expand your network and boost private dining sales. This is a unique opportunity to contribute to a prestigious dining establishment while establishing yourself as a leader in Nashville’s hospitality sales and events sector.

Job Requirements

  • At least 3 years previous sales experience in an upscale/fine dining restaurant or hotel operation
  • Ability to write business correspondences and set up contracts and function sheets
  • Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors
  • Ability to calculate figures and amounts for guest catering contracts
  • Ability to communicate with guests and employees using a positive and clear speaking voice, listen to and understand request, respond with appropriate actions and provide accurate information
  • Stable and progressive work history
  • Strong work ethic

Job Qualifications

  • At least 3 years previous sales experience in an upscale/fine dining restaurant or hotel operation
  • Ability to write business correspondences and set up contracts and function sheets
  • Ability to professionally present promotional materials to prospective customers, and to effectively communicate and coordinate with catering, kitchen staff, and outside vendors
  • Ability to calculate figures and amounts for guest catering contracts
  • Ability to communicate with guests and employees using a positive and clear speaking voice, listen to and understand request, respond with appropriate actions and provide accurate information
  • Stable and progressive work history
  • Strong work ethic

Job Duties

  • Responsible for all catered functions from organization to execution, including delegation of responsibilities
  • Work closely with sales managers and coordinators to generate new business and maintain contact with present accounts
  • Ensure excellence in guest satisfaction through effective training of staff, commitment to a "Do Whatever It Takes" attitude, and a hands-on, lead by example management style
  • Identify qualifying business potential, closing business, overcoming objections, negotiating, upselling and understanding the client's needs through Features-Adjectives-Benefits selling
  • Manage business on the books successfully and work pipeline of inquiries, prospects, tentative and definite bookings
  • Work local key influencers including hotels, convention & visitor bureaus, chambers, retail outlets, office buildings and condo/apartment buildings
  • Conduct client visits that are targeted and meaningful to build private dining sales

Job Criteria

Experience

Mid Level (3-7 years)


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