Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
competitive salary
Comprehensive benefits package
Training and development opportunities
Paid Time Off
employee discount
Complimentary dry cleaning
Complimentary employee meals
Discounted parking
Job Description
Four Seasons is a globally recognized luxury hospitality company renowned for delivering exceptional experiences through a commitment to excellence and genuine heartfelt service. Powered by a dedicated team of passionate individuals, Four Seasons Hotels and Resorts have created a culture where employees strive to continuously improve themselves and their service standards. The company believes that the key to successful guest experiences lies in fostering a world-class employee experience and nurturing a supportive and respectful company culture. At Four Seasons, the philosophy centers around treating everyone—whether employees, guests, residents, or partners—with the same respect and kindness that they would themselves expect. This ethos has helped the brand become synonymous with luxury, warmth, and personalized service all over the world.
The Four Seasons Hotel and Residences New Orleans sits in a prestigious landmark tower in the heart of New Orleans’ downtown area on the banks of the Mississippi River. Known for blending riverfront luxury with the distinctive spirit of New Orleans, this location offers exceptional amenities including innovative Louisiana cuisine, a resort-style pool, and a spectacular 34th-floor observation deck perfect for private events. The hotel's central location combined with its rich heritage icon status makes it one of the city’s most celebrated luxury destinations.
The Sales and Event Coordinator role at Four Seasons Hotel and Residences New Orleans is a vital part of the Commercial team, providing crucial administrative support and ensuring smooth coordination throughout the booking process. This full-time position requires a highly organized and detail-oriented individual who will assist the Commercial Director/Director and Sales Manager by managing communications, preparing contracts and event orders, and maintaining various sales and catering file systems. The ideal candidate should be proficient in Microsoft Office applications and industry-specific software like Delphi and Docusign, demonstrating excellent communication skills and the ability to multitask in a fast-paced environment.
In this role, the Sales and Event Coordinator acts as a key liaison for incoming sales and marketing inquiries, coordinating between departments to ensure seamless event planning and execution. This position offers the opportunity to work in an iconic, luxury hotel environment in one of America’s most famous cities, with a competitive salary, comprehensive benefits, excellent training and development opportunities, and the chance to be part of a globally respected hospitality brand. Candidates will typically work Monday through Friday from 9 am to 6 pm, with occasional overtime or weekend hours as needed. This role encourages a high level of professionalism, attention to detail, and a strong commitment to creating memorable experiences for guests and clients alike.
The Four Seasons Hotel and Residences New Orleans sits in a prestigious landmark tower in the heart of New Orleans’ downtown area on the banks of the Mississippi River. Known for blending riverfront luxury with the distinctive spirit of New Orleans, this location offers exceptional amenities including innovative Louisiana cuisine, a resort-style pool, and a spectacular 34th-floor observation deck perfect for private events. The hotel's central location combined with its rich heritage icon status makes it one of the city’s most celebrated luxury destinations.
The Sales and Event Coordinator role at Four Seasons Hotel and Residences New Orleans is a vital part of the Commercial team, providing crucial administrative support and ensuring smooth coordination throughout the booking process. This full-time position requires a highly organized and detail-oriented individual who will assist the Commercial Director/Director and Sales Manager by managing communications, preparing contracts and event orders, and maintaining various sales and catering file systems. The ideal candidate should be proficient in Microsoft Office applications and industry-specific software like Delphi and Docusign, demonstrating excellent communication skills and the ability to multitask in a fast-paced environment.
In this role, the Sales and Event Coordinator acts as a key liaison for incoming sales and marketing inquiries, coordinating between departments to ensure seamless event planning and execution. This position offers the opportunity to work in an iconic, luxury hotel environment in one of America’s most famous cities, with a competitive salary, comprehensive benefits, excellent training and development opportunities, and the chance to be part of a globally respected hospitality brand. Candidates will typically work Monday through Friday from 9 am to 6 pm, with occasional overtime or weekend hours as needed. This role encourages a high level of professionalism, attention to detail, and a strong commitment to creating memorable experiences for guests and clients alike.
Job Requirements
- High school diploma or equivalent
- Previous experience in a sales support or administrative role preferred
- Excellent communication skills
- Strong organizational skills
- Ability to multitask and manage time effectively
- Proficiency in Microsoft Office suite and Delphi software
- Attention to detail
- Ability to handle telephone calls professionally
- Availability to work at least 30 hours per week
- Flexibility to work occasional overtime or weekends as needed
Job Qualifications
- Excellent reading, writing and oral proficiency in the English language
- Good organizational skills
- Attention to detail
- Ability to multitask
- Able to handle telephone calls in an efficient and courteous manner
- Proficient in Microsoft Word, Excel, Powerpoint, Outlook, Teams, and Delphi
Job Duties
- Receive and respond to incoming telephone calls to Sales & Marketing, Food & Beverage, and Executive Office
- Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and emails using MS Word, Delphi, Docusign
- Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of banquet event orders
- Maintain the various Sales and Catering file systems, both electronic and paper distribution, including Account files, Addendums, Contracts, Vendor Resource files and Resumes
- Operate a variety of electronic and manual office resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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