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Sales & Events Coordinator
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $26.00
Work Schedule
Standard Hours
Benefits
Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance
Job Description
Geronimo Hospitality Group is a standout leader in the hospitality industry, renowned for its collection of award-winning boutique hotels, restaurants, and clubs. The group is known for fostering a vibrant work environment that rejects the ordinary and the status quo. With a philosophy that champions creativity, innovation, and passion, Geronimo Hospitality Group creates destinations rather than simple pit stops, delivering unique and memorable experiences to its guests. Their commitment to excellence is reflected in their strong company culture, which values hard work, teamwork, and continuous improvement. This approach not only generates exceptional guest experiences but also cultivates a workplace where... Show More
Job Requirements
- High school diploma, GED, or equivalent skills
- one year in sales or customer service experience
- ability to write reports and business correspondence
- ability to effectively communicate to managers and employees of the organization as well as vendors and customers
- U.S. work authorization required
Job Qualifications
- High school diploma, GED, or equivalent skills
- one year in sales or customer service experience
- ability to write reports and business correspondence
- ability to effectively communicate to managers, employees, vendors, and customers
- bachelor's degree in hospitality, sales, or marketing from a technical college or university preferred
- two or more years of sales or industry experience, preferably in hospitality
Job Duties
- Assist the sales and events team with administrative duties such as creating proposals and contracts, entering group details in the sales system, and scheduling appointments
- assist the sales and events team with lead management with timely client inquiry follow-up by calls and emails
- assist in maintaining the client relations database to ensure data integrity for accurate reporting
- assist with coverage for the sales and events team during extended absences such as vacations
- assist the sales and events team with on-property wedding, social, and corporate site tours when necessary
- process all miscellaneous correspondence as directed by the Director of Sales and organize paperwork and work areas
- assist with clients and deliver on the client's expectations
- coordinate and manage all guestroom blocks and individual reservation needs for both corporate and social groups
- manage room block cut-off dates, rooming lists, room block inventory, and other client requests or questions to meet deadlines
- create and communicate documents including BEOs, group resumes, post-event billing, reports, menus, diagrams, and floor plans
- ensure all event billing is accurate and current, including managing deposit logs and tracking/collecting outstanding payments
- coordinate special reports and projects assigned by the Director of Sales
- attend resume overview and BEO meetings with operations teams as needed
- work closely with operations teams to ensure accuracy of group details and room blocks
- facilitate amenities, shuttles, billing, vouchers, gift bags, and other special client/guest requests
- print and prepare wedding and meeting packets for expos and tours
- maintain adequate stock of packets at the front desk for walk-ins when sales managers or directors are not available
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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